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Trademark DIY, Remote Until 2022 (Must Live By Austin, TX 78717), $18hr + Monthly Bonuses

Company: Aerotek
Location: Austin
Posted on: April 9, 2021

Job Description:

Description:NO CUSTOMER SERVICE NEEDEDEvery legal document tells a story, and every document the company processes touches a customer's life in a very real way, whether it's a document to help them start a business, protect an idea, or protect their family. That's why our Document Processors are so critical. We don't just rely on technology, but our specialists carefully review each document to ensure customer information is complete so that our customers are truly delighted by the final document they receive. Our Document Specialists are extremely detail-oriented, have exceptional proofreading skills, can meet tight deadlines, and work with different legal products each day. It's all part of helping our customers achieve their dreams.Assist Customers with inquiries via telephone and email regarding government application requirements and order status.Proficiently utilize customer support tools, systems and procedures to provide accurate, authoritative and timely support solutions that exceed Customer expectations.Consistently demonstrate the ability to effectively handle difficult calls and emails.Prepare trademark documents ordered by LegalZoom customers.Utilize Customer feedback and prior occurrences to identify opportunities to continuously improve the Customers' experience and drive efficiency in the delivery of world-class customer support.Ensure operational and technical issues are communicated to management team.Support operations by cross-training on related jobs.Take direction from Leads, Assistant Managers and/or Managers as required.Skills:Customer Service, Customer Service support, Windows XP, Microsoft Office, Powerpoint, OutlookTop Skills Details:Proficiency with, and the ability to rapidly navigate between, the following applications and systems: Windows XP, MS Internet Explorer, Internet search engines, including but not limited to Google & Yahoo, Microsoft Office, including strong skills in Excel, Word, PowerPoint, & OutlookAdditional Skills & Qualifications:Exceptional written and verbal communication skills. Detail-oriented and results-driven. Ability to work with goals and quotas and excel in a high-pressure, fast-paced environment. Copyediting, proofreading, data entry, or academic grading expExperience Level:Entry Level About Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Austin , Trademark DIY, Remote Until 2022 (Must Live By Austin, TX 78717), $18hr + Monthly Bonuses, Other , Austin, Texas

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