Consumer Loan Documentation Specialist
Company: United Heritage Credit Union
Location: Austin
Posted on: April 8, 2021
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Job Description:
We are looking for a team member who is dedicated to enriching
consumers' lending experiences while providing high quality
customer service. Someone who is passionate about details and
thrives in a fast paced, high volume, repetitious
environment.Consumer Loan Documentation Specialists are responsible
for:Promoting and maintaining positive internal and external
relationships at all times.Auditing loans to ensure set up and
processing is within approval limits and meet credit union, state
and federal lending guidelines and regulations.Lien perfection.
Identification, discussion and resolution of errors and issues.
Verification or preparation of all archived documents. Working to
validate and clear GL exceptions in a timely manner. Preparation
and validation of monthly vendor remittance for loan related
products. Performing miscellaneous duties within lending to include
call center support.Required Abilities and Skills:Time
managementSelf-starterStress toleranceTeam work Excellent computer
skills with proficiency in Excel, Word, and OutlookExcellent verbal
and written communication skillsCritical thinking and problem
solving skillsAbove average organizational skills; must be able to
handle multiple projectsAdaptabilityThe ability to learn quickly,
retain and recall informationConflict resolution skillsNegotiation
skills Particulars:High School Diploma or GED equivalent
required.2+ years of experience in a dealership business office,
lending department, line perfection business, or related financial
industry environment required.The use of TxDOT, NADA, Symitar,
Synapsys, Docusign and Teres software programs or similar credit
and auto related programs preferred.Experience in loan auditing,
title work processing or account resolution preferred.Must be
available to work a full time schedule weekdays with shifts between
8:00am-5:00pm or 8:30-5:30pm or 9:00am-6:00pm.Fluency in Spanish
desired.About United Heritage Credit Union:The Credit Union was
established in 1957 as an Austin-based credit union, and over 60
years later we continue to serve communities in 18 counties, as
well as those that live in the rest of Texas through TXCC
membership. Through innovative technology, exemplary service
standards and competitive products, United Heritage continues to be
a strong force in the credit union industry. UHCU has over $1
billion in assets, more than 64,000 members, 11 locations, and
approximately 245 employees. We are a full-service financial
institution whose vision is "To Be the Financial Institution of
Choice." Our team members voted us as one of the Austin-American
Statesman's Top Workplaces for six consecutive years. Being part of
our credit union means being part of our community. UHCU
Offers:Competitive Benefits Package401(k) options (Pre-Tax and/or
Roth)Generous paid time off (PTO)Education Reimbursement
ProgramOpportunity to advance!Important Note: We take hiring very
seriously. Interviewing at UHCU may include phone interviews, as
well as 1st & 2nd round interviews. We are unable to follow-up with
each and every applicant, but we do our best to run a thorough
process for candidates whom we identify as a potential fit. We will
be sure to contact you if that is the case!
Keywords: United Heritage Credit Union, Austin , Consumer Loan Documentation Specialist, Other , Austin, Texas
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