CRM System Specialist
Company: Infojini Inc
Posted on: April 5, 2021
Serve as combination business analyst and technical resource
assigned to plan, design, develop, configure and implement
Microsoft Dynamics Customer Relationship Management (CRM) System
Work with Information Technology team and customers to obtain and
document requirements by creating artifacts such as Use Cases, User
Stories, Requirements Definitions, Process Flows, Process
Definitions, and User Interface Design.
Work with team members independently to design, code, configure and
test Customer Service Application on Microsoft Dynamics CRM. This
would include: entity customization, plug-in development, CRM
forms, screens, views, workflows, dashboards and reports
technologies as needed.
Utiliz-- Microsoft Visual Studio 2012 or higher and TFS to develop
and maintain code.
Develop database objects like views and/or functions and integrate
them with the CRM solution.
Interact with development team ana management staff. Conduct status
meetings, document meeting minutes & action items. Provide regular
Create and update technical and functional documentation of the
Act as the technical expert to answer questions and troubleshoot
problems with the Dynamics CRM applications and corresponding
databases. Debug errors by using logs, print outs, and other system
Be responsible in maintaining a safe working environment at all
Perform other duties as required and/or assigned.
Qualifications MINIMUM QUALIFICATIONS Education and Experience:
Bachelor's degree in Computer Science, Information Systems or
related area preferred. Two (2) years' experience in Information
Technology. Two (2) years' significant role in developing and
deploying Service Module in Microsoft Dynamics CRM systems.
Technical experience with Microsoft Dynamics CRM 2015 version would
be a plus. Knowledge, Skills and Abilities: Specific experience in
Microsoft Dynamics CRM entity customization, plug-in development,
CRM forms, screens, views, workflows, dashboards and reports
development Experience with mobile and outlook configuration is a
plus. Working Knowledge of Microsoft SQL Server, Oracle Database
and SQL/T-SQL Knowledge of object oriented programming
methodologies, structured systems analysis, design tools, and
software development lifecycle Excellent oral and written
communication skills. Ability to work well in a team environment.
Additional Information All your information will be kept
confidential according to EEO guidelines.
Keywords: Infojini Inc, Austin , CRM System Specialist, Other , Austin, Texas
Didn't find what you're looking for? Search again!