User Experience Researcher

Company: Planet Technology
Location: Austin
Posted on: February 20, 2021

Job Description:

UX Researcher IVOur client is searching for someone who will work closely with cross-functional partners to identify impactful problems, develop customer-centric research, and influence business strategy. The ideal candidate--has--a bias to action, inquisitive mindsets, willingness to get their hands dirty, and are comfortable independently owning projects in a fast-changing environment.You will apply your expertise in survey research, quantitative analysis, and data mining to derive insights, show value, or uncover missed opportunities.--This is a Quantitative Researcher position and requires experience with SQL. This is not a UX qualitative role.Location:--Menlo Park, CABenefits: Health, Dental, Vision and moreWhat You'll Do:* Represent the voice of small businesses to internal teams - e.g., what help/support do businesses want from us? How do businesses feel about existing programs offered by their family of apps.* Design and execute customer-centric research around business behaviors and attitudes and develop insights using on and off-platform data and research.* Package these insights and deliver them to internal stakeholders and leadership to influence strategic decision making and executions.Minimum Skills and Experiences:* Advanced degree (Ph.D. or Masters) in a social science field (e.g., survey research methodology, psychology, sociology, economics, marketing science, etc.)* Experience in applied research with focus areas such as operation research, consumer behavior, or marketing* Experience in distilling quantitative and qualitative research findings to drive actions* Experience in statistics including experimental design, sampling approaches, statistical testing, modeling, and data mining techniques* Experience in developing and managing survey projects* Must be proficient in statistical analysis (R or similar) and data manipulation (e.g., SQL)* Experience communicating with and influencing technical and non-technical audiences (engineers, data scientists, program managers, marketers)* Experience building cross functional relationships across a variety of functions to launch projects to drive business value

Keywords: Planet Technology, Austin , User Experience Researcher, Other , Austin, Texas