Mgr, Park Operations

Company: LCRA
Location: Austin
Posted on: February 20, 2021

Job Description:

Do you enjoy the great outdoors and leading great people? If so, then please read further for an amazing leadership job opportunity with the Lower Colorado River Authority (LCRA)! LCRA has over 40 parks across Texas, along the Colorado River, that attract outdoor enthusiasts from across the country! As the Park Operations Manager, you would lead an energetic team while managing park operations in the district east of Austin, Texas. This park district has over 25 miles of multi-use trails, event venues, sleek Airstreams, cozy cabins and over 40 mix-use campsites for visitors to enjoy. Not to mention, the eastern district hosts a wide array of events, recreational activities and educational programs. If being surrounded by nature while leading outstanding people excites you, this management position may be a perfect fit for you!What you will do:* Provides leadership and direction by developing goals, objectives, priorities, plans and procedures. Makes recommendations and proposals to management as required.* Provides leadership and direction to staff. Hires, trains, assigns work, evaluates and manages performance, determines compensation of subordinate staff in compliance with human resources policies and handles all aspects of staff supervision. Maintains awareness of department issues and responds to employee needs and concerns. Communicates with employees to ensure accurate and timely dissemination of information. Ensures staff complete work in safe, timely manner in accordance with established standards.* Manages financial performance including but not limited to one or more of the following: revenue, expenses, forecasting, capital expenditures, and operating budgets.* Participates in the development and oversight of public use outdoor facilities including providing information, assistance and directions to the general public regarding the park and the use of its facilities; interpreting policies and procedures; and coordinating and monitoring work of contractors.* Provides input for a comprehensive customer service program including oversight and management of customer service program. Implements, and executes policies and procedures to facilitate a quality customer service experience.--Tracks performance metrics for customer service representatives by implementing methods to record, assess, and analyze customer feedback.* Provides input for a comprehensive maintenance program including oversight and management of leases, contracts, interlocal, in-kind and operational agreements with other public agencies or private entities.* Ensures facilities, vehicles and equipment are maintained at an appropriate level through frequent inspections. Initiates work directives to correct minor discrepancies. Provides input regarding requirements for contractor quotes for repairs and upgrades.* Develops specifications for the procurement of required supplies, materials, equipment and services.* Performs work by traveling to various locations as needed.What qualifications you must have:Nine or more years of experience in park operations, finance, customer service, administration, or educational and recreational programming, and, development and execution in parks, retail, hospitality, tourism or other relevant field, including three years of leadership responsibility. A degree(s) in parks and recreation, education, business, communications, marketing, public relations, government affairs, political or sales, or other technical area of specialty or relevant field may be substituted per LCRA guidelines for certain years of experience.What qualifications it would be nice for you to have:Experience managing financial performance including revenue, expenses, forecasting, capital expenditures, and operating budgetsWhat we offer you:- Competitive salary & medical, dental, vision and legal insurance- 401(k) match up to 8%- Paid time off, sick leave and disability benefits- Wellness program including wellness incentive- Extensive learning & development programAnd more - all to create a compelling and rewarding work environment.Equal Opportunity EmployerLCRA provides equal employment opportunities and a work environment free of discrimination and harassment.--All employment decisions at LCRA are based on business need, job requirement and individual qualifications, without regard to race, color, religion, gender identity, national origin, age, disability, sexual orientation, genetic information, or veteran status in accordance with applicable federal and state legal requirements governing nondiscrimination in employment.

Keywords: LCRA, Austin , Mgr, Park Operations, Other , Austin, Texas