Senior Business Resumption Specialist
Company: MyITpros
Location: Austin
Posted on: February 19, 2021
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Job Description:
We're looking for a Senior Business Resumption Specialist to
join our growing technical team.Who We AreMyITpros is a managed
services provider with a track record of providing stellar support
along with both technical and security guidance to companies of all
sizes. MyITpros spans the gap for businesses who need a greater
depth of skilled IT and security experts but cannot justify the
internal investment it requires. We've been partnering with Austin
businesses for more than 25 years and are expanding our influence
nationwide to provide the best possible IT and security services.
Our services range from user support to entire rearchitected
multisite networks to ensure our clients are always operational and
optimized.What sets us apart from the competition is our culture.
We value the opportunity to learn and improve, so we encourage
technical certifications and even pay for them. We also cultivate a
genuinely collaborative environment. Our technical staff works in
teams with a wide range of expertise, so you're able to collaborate
on issues and learn from one another to provide quality service for
our clients.What You'll DoThrough our strategic Cyber Security
Incident Response partnerships, we are heavily investing in
expanding our business resumption practice. We're taking our proven
recipe for success and applying it to businesses who need rescuing
from cybersecurity events. As a Senior Business Resumption
Specialist, you'll respond to cyberattacks and work to get the
client's business up and running. You'll troubleshoot and resolve
technical issues to restore business operations while preserving
and collecting digital forensic artifacts to aid in the
investigation.A successful candidate for this position works well
under pressure, has excellent communication skills, is a
self-starter, and has a passion for helping others. This position
does require some travel. If you believe you would be a good fit
for our fun, laid-back, but hard-working culture, follow the link
at the bottom to submit your resume and cover
letter.Responsibilities* Respond to initial cyber-attack events by
collecting forensic artifacts to document issues and concerns. *
Communicate well with clients as required keep them informed of
incident progress; notify them of impending changes or agreed
outages; document all results.* Restore systems as needed for the
engagement. * Reconfigure domain controllers, firewalls and other
network devices. * Troubleshoot and resolve any related technical
issues. * Advanced deployment and troubleshooting of technology
solutions involving the following* Office 365 and G-suite
administration * Active directory/Exchange administration * Linux
OS, command line tools, syslogging, and application configuration *
Knowledge of Windows Active Directory, Exchange, and domain
controller setup and administration * WAN and LAN connectivity
(routers, firewalls, switching)* Computer deployment management
systems and disk imaging solutions * Microsoft Windows workstations
and applications * Firewalls, VPNs, Active Directory, Group Policy,
Linux and Windows servers * Multi-Factor Authentication *
Virtualization (VMware and Hyper-V)* Assist with onsite client
support as necessary.* Improve technical proficiency via courses,
exams, certifications, and through development of expertise with
MyITpros specific technologies. * Ability to travel some of the
time. * Other duties as requested.Requirements* Minimum of 5-7
years of relevant IT experience* Independent problem solving *
Honest, dependable and full of integrity* Possess a genuine desire
to help others * Take ownership of all tasks and commit to high
quality results * A track record of self-improvement and continuous
learning through the obtainment of IT certifications* Ability to
seamlessly adapt to changes quickly* Great sense of humor*
Interpersonal skills telephone skills, communication skills, active
listening and customer-care* Organizational and project
implementation skills * Process driven* Typing, writing and
presentation skills* Professional attitude and appearance*
Attention to detail * Reliable and collaborates effectively in a
team environment * Ability to maintain the highest levels of
performance when working remotely BenefitsTo check out our
selection of benefits, please visit the careers page on our
website.
Keywords: MyITpros, Austin , Senior Business Resumption Specialist, Other , Austin, Texas
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