Fingerprinting and Registry Support Specialist
Company: Texas Education Agency
Location: Austin
Posted on: January 15, 2021
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Job Description:
MISSION: -The Texas Education Agency (TEA) will improve outcomes
for all public-school students in the state by providing
leadership, guidance, and support to school systems.
POSITION OVERVIEW: -The TEA Educator Investigations division is
responsible for investigating allegations of misconduct against
educators and school employees in the State of Texas, thus playing
a critical role in protecting the safety and welfare of students.
This position will serve as the Support Specialist for the
Fingerprinting and Registry Support Unit in support of the
division, TEA, and the State Board for Educator Certification
(SBEC). -The work involves providing excellent customer support to
school districts and applicants for certification, maintaining
strong relationships with external entities, completing technical
and administrative tasks to ensure fingerprints are processed and
schools are able to access information about the Do Not Hire
Registry and Misconduct Reporting Portal. As necessary, the
position may train, lead, assign, or prioritize the work of others.
This position will work under limited supervision, with moderate
latitude for the use of initiative and independent judgment.
Applicants who are strongly being considered for employment must
submit to a national criminal history background check. -
ESSENTIAL FUNCTIONS:
-
Qualifications
-
MINIMUM QUALIFICATIONS: -Education: -Graduation from an accredited
four-year college or university.
Experience: -At least two (2) years performing work involving
fingerprinting or licensure; preferably in a regulatory or
administrative environment. Experience providing customer support
via phone or ticket system is also preferred.
Substitutions: -Education and experience may substitute for one
another on a year-for-year basis. -OTHER QUALIFICATIONS: -
As an equal opportunity employer, we hire without consideration to
race, religion, color, national origin, age, sex, disability, or
veteran status, unless an applicant is entitled to the veteran's
preference.
Additional Military Crosswalk (occupational specialty code)
information can be accessed -.
This position requires the applicant to meet Agency standards and
criteria which may include passing a pre-employment criminal
background check, prior to being offered employment by the
Agency.
No phone calls or emails, please. Due to the high volume of
applications, we do not accept telephone calls and cannot reply to
all email inquiries. Only candidates selected for interview will be
contacted.
Keywords: Texas Education Agency, Austin , Fingerprinting and Registry Support Specialist, Other , Austin, Texas
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