AustinRecruiter Since 2001
the smart solution for Austin jobs

Virtual Experienced Tax Preparer

Company: Intuit
Location: Austin
Posted on: January 13, 2021

Job Description:

Overview Do you have a minimum of 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year? If you're a tax professional, we need you to help our customers complete thier taxes using TurboTax. You?ll advance our goal of ?Powering Prosperity Around the World? by providing expert guidance and explanations of tax and technical terms to our customers. You?ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. What you'll bring

  • Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.
  • Prior tax preparation experience in a tax practice or retail setting required.
  • College degree a plus. The ideal candidate will have a background in business, finance, accounting, or tax
  • Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules
  • PTIN required
  • Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA
  • Strong customer service skills with ability to empathize and instill confidence
  • Ability to work within a team to assist in preparation of accurate tax returns in a timely manner
  • Strong Research skills and the ability to quickly use online resources to find answers
  • Critical thinking and problem solving
  • Persistence and determination
  • Willingness to utilize audio/visual tools to communicate with customers
    • Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well
    • Friendly and reassuring on camera
    • Bilingual (English/Spanish) communication skills (written & spoken) a plusFor internal use: tst assoc How you will lead
      • This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns
      • Compiling/preparing tax returns for TurboTax Customers
      • Gathering/organizing and accurately entering customer data in the federal and state tax returns for review
      • Communicate directly with the customer as needed
      • Coordinate customer meetings and follow-up
      • Communicate updates to credentialed tax experts on assigned customers
      • Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations
      • Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries
      • Will interact with customers utilizing strong written and verbal skills as well as deep customer empathyTypical Deliverables:
        • Accurate and complete customer data entered in tax returns for credentialed tax expert review
        • High quality customer interactions and experiences
        • Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions
        • Proficient with technology and solid knowledge of computer operations and software.
        • Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer
        • Document customer interactions
        • Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Austin , Virtual Experienced Tax Preparer, Other , Austin, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Machine Operator I (Seasonal)
Description: Coordinates the day-to-day operations to ensure maximum production of machines. Essentially responsibilities include, but are not limited to preparing and operating machines to perform tasks. Other responsibilities (more...)
Company: Artco-Bell Corporation DTD
Location: Temple
Posted on: 01/25/2021

U.S. Xpress is excited to announce Straight Pay- A New Way to Team Pay!
Description: Opportunities Available for Company Driver Teams Benefits Avg. 5,000 miles weekly or more Always drive the newest trucks 2018-2020 Top Shop Priority Teams
Company: US Xpress
Location: San Marcos
Posted on: 01/25/2021

Patient Benefits Representative Sr. - San Marcos, TX
Description: Position Summary Texas Oncology is looking for a Patient Benefits Representative Sr. to join our team This position will work and support our San Marcus, TX location 1308 Wonder World Dr., San Marcos, (more...)
Company: Texas Oncology
Location: San Marcos
Posted on: 01/25/2021


Deliver Eats with Uber Eats
Description: Job DescriptionDeliver with Uber. Earn on your schedule. Deliver with Uber Eats on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends--it's up to you. Earn Extra (more...)
Company: Uber Eats
Location: Pflugerville
Posted on: 01/25/2021

Deliver with Uber on your Winter schedule
Description: Job DescriptionDeliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends it's up to you. Earn Good Money. You'll
Company: Uber Eats
Location: Pflugerville
Posted on: 01/25/2021

Patient Service Specialist I
Description: JOB SUMMARY The Patient Services Specialist 1, with direct oversight, provides administrative support in a physician office, clinic or other operational area that assists patients, to ensure high quality, (more...)
Company: Baylor Scott & White Health
Location: Georgetown
Posted on: 01/25/2021

1)Enter Email 2)Take Survey 3)Brands Want To Pay You $350 For Your Time
Description: Big Brands Paying
Company: MoneyAtHome
Location: San Marcos
Posted on: 01/25/2021

Residential Coordinator
Description: Gary Job Corps Center is seeking an energetic and driven Residential Coordinator to join our team Responsible for working with Residential team to provide students on respective dormitory with a safe, (more...)
Company: Adams and Associates, Inc.
Location: San Marcos
Posted on: 01/25/2021

Crew Leader - Drainage
Description: Operates all construction type equipment in the maintenance and construction of the City's creeks, drainage channels, detention ponds and storm drain system. Act- as lead worker over drainage crewEssential (more...)
Company: City of Temple
Location: Temple
Posted on: 01/25/2021

Part-Time Delivery
Description: Job DescriptionDeliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends it's up to you. Earn Good Money. You'll
Company: Uber Eats
Location: Pflugerville
Posted on: 01/25/2021

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Austin RSS job feeds