Urgent Hiring - Customer Service Representative - Austin, TX - $18/Hr

Company: Careerbuilder-US
Location: Austin
Posted on: January 13, 2021

Job Description:

Position Summary:Job Description:--- Must be available for any 8-hour shift between M-F, 7am-6pm and Saturday, 7am-5pm. (Scheduled M-F or Tues-Sat) .--- This role provides unbiased assistance to callers with questions regarding claims.--- Responds to phone inquiries in a prompt, courteous and concise manner.--- Assists with problem resolution, as needed.--- Documents all encounters in clear and concise logs in the database.--- Transfers callers to other Customer Care units as needed.--- Meets individual performance standards.--- Performs other duties as may be assigned by management.Additional Job Details:--- Requires experience with Microsoft Office 365.--- Must type 30 wpm. Must be effective at multi-tasking. (No testing, just asked about this)--- Prior Call Center experience preferred.Hours: 8:00am to 5:00pm Location: AUSTIN TX 78727Job Requirements:Position Summary:Job Description:--- Must be available for any 8-hour shift between M-F, 7am-6pm and Saturday, 7am-5pm. (Scheduled M-F or Tues-Sat) .--- This role provides unbiased assistance to callers with questions regarding claims.--- Responds to phone inquiries in a prompt, courteous and concise manner.--- Assists with problem resolution, as needed.--- Documents all encounters in clear and concise logs in the database.--- Transfers callers to other Customer Care units as needed.--- Meets individual performance standards.--- Performs other duties as may be assigned by management.Additional Job Details:--- Requires experience with Microsoft Office 365.--- Must type 30 wpm. Must be effective at multi-tasking. (No testing, just asked about this)--- Prior Call Center experience preferred. Start Time: 12:00 AMHours: 8:00am to 5:00pm Location: AUSTIN TX 78727

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