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Customer Solution Architect

Company: Rackspace US, Inc.
Location: Austin
Posted on: January 12, 2021

Job Description:

Our Global Customer Solutions (GCS) team acts as a trusted technical partner to our customers and works closely with the sales, solutions and delivery teams. The GCS team is comprised of Customer Solutions Architects (CSAs) that are responsible for supporting sales as technical architects engaging with our customers during the pre-sales process. We're looking for an experienced candidate for the CSA role working with strategic accounts in a Pre-Sales dynamic. We're looking for senior candidates with strong professional experience working as consultants prior to joining our team. Flexibility to travel and meet customers within their assigned region, as well as members of the AWS team working with us at their offices or during various events, is a requirement for the role.The CSA will build a professional relationship with enterprise customers, acting as their trusted advisor. The role includes aspects of business development, client management, and technical consulting. The CSA will, from time to time, assemble teams of Subject Matter Experts (SMEs) from the delivery teams, to deliver education to customers and demo both internal and AWS's capabilities. Along with this will be helping the customer with decisions related to technical direction, migration and transformation initiatives.#onica#LI-RemoteAbout Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world's leading technologies - across applications, data and security - to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.More on Rackspace TechnologyThough we're all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Keywords: Rackspace US, Inc., Austin , Customer Solution Architect, Other , Austin, Texas

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