Customer Service Representative (CRM)
Company: Black Ops
Location: Austin
Posted on: January 12, 2021
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Job Description:
Customer Service (CRM) Assistant NeededThis is the perfect
opportunity to join an awesome customer services (CRM) / events
team in a growing company. If you are looking for a challenging new
customer services (CRM) role, and you are outgoing, chatty, and
hard working we would love to hear from you!Customer Services (CRM)
Assistant applicants must be able to work full time!The successful
applicants will be directly involved with our biggest customer
service (CRM) and sales projects - an event based sales campaign
for well known recognized brand in the USA.In this Customer Service
(CRM) Assistant / Event Apprentice role you will be focused on:---
Customer service (CRM) and sales at retail & other event sites---
Finding new ways to improve sales--- Customer Services (CRM)
In-store merchandising and promotion--- Excellent product
knowledge--- Managing and motivating a small team in our Customer
Service (CRM) Department--- Organizing training and
developmentCompany Culture:We currently have a team of 55+ Customer
Service (CRM) Assistants / Event Apprentices in our Austin, TX
location. Our teams love working with us because we have a very
social atmosphere, and no two days are ever the same with us!Job
Requirements:Job RequirementsWhat are we looking for in a Customer
Service (CRM) Assistant:You do not need sales experience or
customer service to be successful for this opening. However, it
would be preferable to have experience in customer service, retail,
or hospitality. You will need to be extremely confident speaking to
people and have a professional appearance.Customer Service (CRM)
Assistant Benefits:--- Enjoyable, challenging work--- Develop your
career in the customer service and sales industry--- Expand your
communication and leadership skills--- Travel opportunities at
customer service and sales networking conferences--- Competitive
weekly earnings and bonuses plus paid for training days--- Social
eventsHow to Apply for the Customer Service (CRM) Assistant
Position:Send through your Customer Service (CRM) application by
clicking 'Apply Now' and attach your resume. Due to the nature of
the Customer Service Role, we expect this will be filled quickly,
so if you have what we are looking for, and you are looking for a
real career move, apply today.Additional responsibilities include:*
Develop customer service department procedures* Managing the
customer service staff for inbound customer* Manage customer
service performance metrics* Manage overall customer service
operations* Oversee the customer service team* Communicate customer
service related issues* Manage customer contact requests from
customer feedback data with offsite customer service team* Managing
the customer service department* Manage the customer service
department* Run the customer service department* Improve customer
service quality results* Assure quality customer service to all
customers* Resolve customer complaints regarding sales and service*
Growing current customer accounts with high level of customer
service
Keywords: Black Ops, Austin , Customer Service Representative (CRM), Other , Austin, Texas
Click
here to apply!
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