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Trust & Safety Contractor II

Company: Russell Tobin & Associates
Location: Austin
Posted on: January 12, 2021

Job Description:

One of our client who is a Global Social Media Company--is searching for Trust and Safety Contractor II in Austin, TX. Job Title: Trust and Safety Contractor IIDuration: 6+ MonthsLocation: Austin, TXPosition Description:Responsibilities:* Review, analyze, and accurately assess legal requests and inquiries from third party civil attorneys and legal partners ensuring that all requests are scrutinized and handled in strict accordance with applicable law, company's terms of service, internal policies and guidelines. * Handle a large volume of incoming requests based on specific market needs. * Clearly respond to process and policy questions from external partners and internal parties. * Conduct relevant research and use data to support business cases. * Triage and review incoming material and independently determine the need for assembly and preparation of an escalation. * Maintain the SLA within set parameters. * Identify legal deficiencies of the legal processes and inquiries or policy description and notify and assist appropriate workflow lead and / or counsel. * Prepare responses that conform to applicable policies, governing style and format. Provide support to workflow lead as needed, including record maintenance and metrics.Qualifications:* Portuguese Fluency* Experience prioritizing multiple functions and tasks while managing work time without compromising quality* Experience working independently and using good judgment* Experience with various computer systems, internet technology and software (PC, Mac, MS Office, online research, etc)Apply today or reach out to me directly at below:Name: Tejas GosaiEmail: tejas.gosai@russelltobin.comPhone: 415-944-3663Thank You!!

Keywords: Russell Tobin & Associates, Austin , Trust & Safety Contractor II, Other , Austin, Texas

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