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Customer Service Representative

Company: Collabera Inc.
Location: Austin
Posted on: January 12, 2021

Job Description:

Industry Professional servicesLocation Austin, TXJob Title Customer Service RepresentativeDuration 6 Month (possibility Of Extension)Pay rate $18/hr on W2 (Without Benefits)For more details feel free to call me @ 973-581-3178 or himanshu.verma@collabera.comMust be available for any 8-hour shift between M-F, 7am-6pm and Saturday, 7am-5pm. (Scheduled M-F or Tues-Sat) .--- This role provides unbiased assistance to callers with questions regarding claims.--- Responds to phone inquiries in a prompt, courteous, and concise manner.--- Assists with problem resolution, as needed.--- Documents all encounters in clear and concise logs in the database.--- Transfers callers to other Customer Care units as needed.--- Meets individual performance standards.--- Performs other duties as may be assigned by managementJob Requirements:--- Past health insurance / medicaid / medicare / healthcare experience is Really Good To Have--- Minimum 1-year call center / calling experience is required

Keywords: Collabera Inc., Austin , Customer Service Representative, Other , Austin, Texas

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