Customer Service Representative
Company: Collabera Inc.
Location: Austin
Posted on: January 12, 2021
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Job Description:
Industry Professional servicesLocation Austin, TXJob Title
Customer Service RepresentativeDuration 6 Month (possibility Of
Extension)Pay rate $18/hr on W2 (Without Benefits)For more details
feel free to call me @ 973-581-3178 or
himanshu.verma@collabera.comMust be available for any 8-hour shift
between M-F, 7am-6pm and Saturday, 7am-5pm. (Scheduled M-F or
Tues-Sat) .--- This role provides unbiased assistance to callers
with questions regarding claims.--- Responds to phone inquiries in
a prompt, courteous, and concise manner.--- Assists with problem
resolution, as needed.--- Documents all encounters in clear and
concise logs in the database.--- Transfers callers to other
Customer Care units as needed.--- Meets individual performance
standards.--- Performs other duties as may be assigned by
managementJob Requirements:--- Past health insurance / medicaid /
medicare / healthcare experience is Really Good To Have--- Minimum
1-year call center / calling experience is required
Keywords: Collabera Inc., Austin , Customer Service Representative, Other , Austin, Texas
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