Access Service Representative II - PRN (as needed) - Taylor
Company: Baylor Scott & White Health
Location: Taylor
Posted on: January 12, 2021
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Job Description:
*JOB SUMMARY* The Access ServiceRepresentative II--obtains
current andaccurate demographics and insurance information in order
to register patient,verification of insurance benefits, negotiates
and collects patient financialresponsibilities. *WHAT IS EXPECTED
(ESSENTIAL FUNCTIONS)* Conducts patientinterviews to obtain
demographic and financial data for registration,
insuranceverification, precertification and billing. Performs
cashieringresponsibilities according to BSWH policies when
appropriate and if assigned,could potentially consume the bulk of
the incumbent's responsibilities withinthe department. Ability to
registerpatients in multiple locations. Understand the patient flow
processes ineach area. Identifies process improvement opportunities
that promote teamconcepts with co-workers while improving revenue
cycle functions and thepatient experience. Successful completion of
Patient Access Curriculum asidentified by Revenue Cycle leadership.
Verifies patienteligibility for insurance coverage and appropriate
benefit levels foranticipated services. Calculate and Collect all
patient liability due accordingto BSW Financial Clearance Policies
related to existing and/or bad debtaccounts. Determines patient
liability and advises patient of depositrequirements per policy.
Negotiates payment arrangements with patient wherenecessary per
policy. Exhibits a high levelof empathy with the ability to
effectively communicate with patients and familymembers during
traumatic events, while demonstrating exceptional customerservice
skills. Maintain a professional demeanor in a highly stressful
andemotional environment, to include crime, behavioral health
and/or suffering patientsin addition to life/death situations.
Assists patients to nursing units byproviding directions, personal
escort, and/or medical mobility assistance (ex;wheelchairs), when
applicable. *--* *Location/Facility*--- Baylor Scott & White
Medical Center -Austin Medical Center
*Specialty/Department/Practice--*- Patient Access
*Shift/Schedule*--- Part Time; Weekend Days, 6am - 6pm *Benefits -
*Our competitivebenefits package includes: * Immediate
eligibilityfor health and welfare benefits 401(k) savings planwith
dollar-for-dollar match up to 5% Tuition Reimbursement PTO accrual
beginningDay 1 *Note: Benefits mayvary based upon position type
and/or level. *QUALIFICATIONS* EDUCATION H.S. Diploma/GED
EquivalentEXPERIENCE A minimum of 2 years experience required
Keywords: Baylor Scott & White Health, Austin , Access Service Representative II - PRN (as needed) - Taylor, Other , Taylor, Texas
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