Treasury Support & Implementation Specialist

Company: Horizon Bank Texas
Location: Austin
Posted on: January 12, 2021

Job Description:

In this role you will champion our customers by troubleshooting their most complicated electronic banking needs including business banking, remote capture, and additional support as needed. As a customer service professional, you will work hand-in-hand with your peers to insure that our customers have an outstanding and reliable experience and will become an integral part of our Electronic Banking TeamWhy Horizon?We're not just your ordinary bank - we have something special here at Horizon. We not only offer competitive salaries and comprehensive benefits, we are also characterized by an unwavering commitment to our teams, our communities, and our customers. Thanks to our diverse, energetic team, Horizon continues to grow and succeed.* #1 locally owned bank according to Austin Business Journal 2019 Power Rankings.* Top 40 community banks nationwide by S&P Global Market Intelligence.We're proud of where our teams have gotten us and can't wait to see where you will take us next!Responsibilities* Make it easy for customers to do business with us by navigating systems management issues, troubleshooting electronic banking and treasury needs, solving customer problems, and collaborating with your team.* Give every customer an extraordinary experience including inside and outside customers;* Provide solutions for everyone you encounter and if you cannot, then work with customers and team members to find the solution;* Set goals for yourself and strive to attain them whether that is defining a new online banking process, or learning new functions within the Bank;* Continuously improve yourself and, thereby, those around you;* Contribute to the Bank by providing great ideas and being a great team member;* Other duties as assigned and/or taken on.QualificationsThis is an extraordinary opportunity for an awesome individual with electronic banking experience.Specific requirements include:* Minimum: BA/BS and 2+ years of banking experience; or the equivalent combination of education and experience, which demonstrates the knowledge, skills and abilities to perform the job duties of this position.* Optimistic, internally motivated, team-oriented personality; and,* Ability to make decisions, create change, and help grow a company - while growing yourself.Preferred skills:* 5+ years of banking experience including teller, new accounts, cash management, and/or treasury;* Experience with Q2 systems; and,* Advanced knowledge/experience with customer service support including, but not limited to: RDC installation and systemsAll full-time employees are eligible to participate in our healthcare plans including medical, dental & vision; life/AD&D insurance, our robust 401k plan, and paid time off.

Keywords: Horizon Bank Texas, Austin , Treasury Support & Implementation Specialist, Other , Austin, Texas