AustinRecruiter Since 2001
the smart solution for Austin jobs

Customer Service Position Available

Company: Teleperformance
Location: Jarrell
Posted on: November 19, 2020

Job Description:

BEST PLACE FOR PEOPLEJoin us in making connections.Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.What You Will Do:

  • Responsible for all customer inquiries and questions
  • Provide excellent customer service at all times
  • Follow up to customer inquiries by taking specific action in a timely manner
  • Troubleshoot equipment and system problems
  • Problem solve to help customers resolve issues on first call
  • Enters data from customers into various software programs
  • Appropriately communicate with upset customers to resolve their inquiries
  • Thrives as a team player in a fast-paced, high-energy, change-oriented environment
  • Participates in additional training courses when needed
  • Performs other related duties and assignments as required and as assigned by supervisor
  • Exercise retention efforts when appropriate
  • Identify customers who are comparison-shopping and inquiring about contract terms
  • Assisting the customer with the correct price planWhat You Will Bring:
    • 6 months Contact Center experience preferred
    • One year previous customer service experience required
    • Must be at least 18 years of age
    • Type 25 wpm
    • High School Graduate or GED
    • Logical problem solving skills and ability to multi-task
    • Proven oral and written communication skills
    • Must have availability to work various shifts
    • Ability to use Windows operating systems and navigate between various windows
    • Ability to work under pressure
    • Continuously demonstrate a high sense of urgency
    • Must have a keen sense of attention to detail, taking the initiative.
    • Must be able to pass a Federal Background Check and Drug testing
    • Possess a high level of Professionalism
    • Proven experience in overcoming unexpected difficulties and using logical problem solving skills.
    • Ability to understand and empathize with customer s issues.Teleperformance offers outstanding support to our team.You are the reason for this company s success and your well-being is our priority. We believe in nourishing your work life balance and making sure you are feeling loved. Our excellent medical benefits give you the opportunity to regularly check on your health, providing a solid health and financial security while our paid vacation leaves, flexible scheduling, and 401k Savings account can grant you the vacation you deserve while still working or after retirement. In Teleperformance, there are a lot more for you because we value YOU! Associated topics: agent, csr, customer care representative, customer care specialist, intern, internship, representante de servicio al cliente, service agent, service representative, service specialist

Keywords: Teleperformance, Austin , Customer Service Position Available, Other , Jarrell, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Master Control Operator 1
Description: The Master Control Operator is responsible for monitoring news and/or sports programming streams for quality. This also includes operation of all related equipment, communication between the onsite and (more...)
Company: SPECTRUM
Location: San Marcos
Posted on: 11/29/2020

Strategic Account Specialist, Healthcare â?? Spectrum Enterprise
Description: At a glance: Are you a growth-focused professional knowledgeable of the technology needs of healthcare organizations and skilled in consultative sales techniques Can you commit to a sales role guiding (more...)
Company: Spectrum
Location: San Marcos
Posted on: 11/29/2020

Licensed Vocational Nurse LVN Endocrinology Buda TX
Description: Department: Endocrinology Clinic Buda amp Oak Hill Schedule: Full Time Mon - Fri 8a - 5p JOB SUMMARY The Licensed Vocational Nurse LVN is a licensed nurse who uses the BSWH nursing professional (more...)
Company: Baylor Scott & White Health
Location: San Marcos
Posted on: 11/29/2020


Thermoforming Operator-McQueeney, TX
Description: Machine Operator I Republic Plastics McQueeney, Texas 78123 13.00 - 17.00 an hour Position Summary: The Thermoforming/Extrusion Operator works at the
Company: Republic Plastics
Location: San Marcos
Posted on: 11/29/2020

Insurance Transcribers (5 days a week) - Work From Home
Description: This is a remote opportunity. Transcription contractors will transcribe audios from their home office We are looking for many vendors / independent contractors who have three or more year's experience (more...)
Company: Net Transcripts
Location: San Marcos
Posted on: 11/29/2020

Charge Med Surg ICU RN
Description: JOB SUMMARY The Registered Nurse RN Charge is a licensed professional who uses the BSWH nursing professional practice model to coordinate patient care delivery by the health care team. In the capacity (more...)
Company: Baylor Scott & White Health
Location: San Marcos
Posted on: 11/29/2020

Certified Surgical Tech - CST Buda Med Ctr
Description: JOB SUMMARY The Surgical Technician 2 functions in the inter operative phase of patient care to expedite surgical procedures, under the direction and supervision of a Registered Nurse. This position assists (more...)
Company: Baylor Scott & White Health
Location: San Marcos
Posted on: 11/29/2020

Turn Wine Into Income
Description: We have a great opportunity for the right person to market Napa Valley boutique style wines. If you enjoy wine, being social, having fun, while making an income, then this is your opportunity to work (more...)
Company: WineShop at Home
Location: San Marcos
Posted on: 11/29/2020

Truck Driver Training Class A CDL - No Experience!
Description: Roadmaster Drivers School features: Short 3 To 4 Week CDL Training Programs Hands-On Truck Driver Training Classes Available During The Day Classes Forming Weekly Tuition Assistance Available (more...)
Company: Roadmaster Drivers School
Location: San Marcos
Posted on: 11/29/2020

Extrusion Operator
Description: Machine Operator I Republic Plastics McQueeney, Texas 78123 13.00 - 17.00 an hour Position Summary: The Thermoforming/Extrusion Operator works at the
Company: Republic Plastics
Location: San Marcos
Posted on: 11/29/2020

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Austin RSS job feeds