AustinRecruiter Since 2001
the smart solution for Austin jobs

Remote Credentialed Tax Professional

Company: Intuit
Location: Cedar Creek
Posted on: October 16, 2020

Job Description:

Overview

If you are a highly motivated individual with an active unrestricted credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will advance our goal of Powering Prosperity Around the World by providing expert guidance and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

What you'll bring

* Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws

* Must possess or be able to obtain any related State licenses, certificates, permits or bonds

* Must possess active PTIN (Preparer Tax Identification Number)

* 3 or more years of recent experience preparing federal and state individual 1040 tax returns for clients/customers, using commercial tax preparation software

* Working knowledge of Circular 230

* Audit experience a plus (IRS and state tax authorities)

* Proficient with technology; solid knowledge of computer operations and software

* Must have (or be willing to obtain) a dedicated hardwired internet connection

* Strong customer service skills - ability to interact with customers through video and audio tools in a way that is professional, friendly and reassuring

* Excellent verbal and written communication skills

* Ability to work in a fast-paced environment with minimal supervision

* Critical thinking, problem solving, research skills and determination

* Bilingual (English/Spanish) communication skills (written & spoken) a plus

For internal use: tst

How you will lead

* This is a seasonal, virtual, customer-facing role; you will be using our state of the art video communication software (SmartLook) to interact with customers

* Help TurboTax customers who are working on their tax return with 1) Tax advice, including return preparation and signature when required; 2) Product/software inquiries, and 3) Tax calculations

* Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep knowledge and expertise in the field of tax preparation

* Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language

* Apply defined practices, procedures, and company policies to troubleshoot and resolve tax advice and preparation customer inquiries

* Document customer interactions

Keywords: Intuit, Austin , Remote Credentialed Tax Professional, Other , Cedar Creek, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Signal Support Systems Specialist
Description: Communication is the pulse of Army National Guard units, and it's up to the Signal Support Systems Specialist to ensure the information keeps flowing so the military doesn't miss a beat. Signal Support (more...)
Company: Army National Guard
Location: San Marcos
Posted on: 10/25/2020

RN Registered Nurse ICU MedSurge
Description: Job Description Description Summary: Registered professional nurse
Company: CHRISTUS Health
Location: San Marcos
Posted on: 10/25/2020

Caregiver - Kyle
Description: Have you considered working one-on-one with seniors in their own homes Home Instead Senior Care is looking for caring and compassionate CAREGivers in the Kyle Area to become a part of our team and join (more...)
Company: Home Instead Senior Care
Location: San Marcos
Posted on: 10/25/2020


Freight Handler - Located in New Braunfels, TX
Description: As a Freight Handler at Walmart Supply Chain, you will have a critical role in moving product through our Distribution network to the Stores to service our Customers. Your role is critical in providing (more...)
Company: Walmart
Location: San Marcos
Posted on: 10/25/2020

Deliver with Uber on your Fall schedule
Description: Deliver with Uber on your Fall schedule San Marco, TX 2854 C2-725213 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends (more...)
Company: Uber Eats
Location: San Marcos
Posted on: 10/25/2020

Food Production Labor
Description: Morning shifts start at 11.30/hour, Afternoon shifts start at 12.00/hour, Overnight shifts start at 13/hour. Fast paced, time sensitive work, in a warm
Company: EL MILAGRO OF TEXAS INC
Location: San Marcos
Posted on: 10/25/2020

Utilities Equipment Repairer
Description: If you're interested in a maintenance career, join the Army National Guard as a Utilities Equipment Repairer and help keep operations running smoothly on and off the battlefield. Your primary responsibility (more...)
Company: Army National Guard
Location: San Marcos
Posted on: 10/25/2020

Customer Experience Manager - 1160
Description: Position Title:Customer Experience Manager Reports to:Store Manager Classification:Non-exempt Status:FT Availability:Flexible Do you want to work for the coolest brandon the planet Five (more...)
Company: Five Below
Location: San Marcos
Posted on: 10/25/2020

Food Delivery - Weekly Pay
Description: Deliver with Uber. Earn on your schedule. 10 Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekendsit 38 039 s up to you. 10 Earn Good Money. Youll earn by (more...)
Company: Uber Eats
Location: San Marcos
Posted on: 10/25/2020

(JobLocation.city) US Postal Service
Description: GENERAL DUTIES AND RESPONSIBILITIESCases, delivers, and collects mail along a prescribed rural route using a vehicle
Company: San Marcos US Postal Service
Location: San Marcos
Posted on: 10/25/2020

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Austin RSS job feeds