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Product Operations Analyst

Company: Software Guidance & Assistance
Location: Austin
Posted on: August 1, 2020

Job Description:

Software Guidance Assistance, Inc., (SGA), is searching for a Product AnalystManager for a RIGHT TO HIREassignment with one of our premierclients in Austin, TX Responsibilities As a Product Operations Analyst for the Products Organization, you will promote process excellence end-to-end across the full product lifecycle from discovery to delivery and through to adoption and beyond. This is a 'hands on' role and will require responsibility for all aspects of process improvement and delivery, including identification, prioritization, process design, testing and piloting, building alliances with partner organizations, evangelizing stakeholders from senior management to individual contributors, training and mentoring, implementing, measuring adoption, process execution, defining roles and responsibilities, driving continuous improvement, etc. You understand the models (agile, lean, scrum, program management) and know how to adapt the models based on organizational dynamics and maturity. The ideal candidate is self-driven, thrives on new problem spaces, can connect data, process, and business problems. You love using data to tell a story and excel at process design and implementation. You have a skeptical eye and always wants to know "how will make things better? and are just as ready to kill a process as to build one. And you know the key to success is thinking "end-to-end, understanding the flows, partnering across the organization, creating the right metrics, and building accountability. In fact, key to your success will be your ability to partner effectively with stakeholders while demanding accountability. Key Responsibilities Drive process excellence from a Products perspective in partnership with Engineering, Business teams, and PortfolioProgram Management Synthesize and communicate, including with metrics and data, how product performance is linked to company success Create and maintain a library of templates, guidelines, product management best practices, and other resources Impact process design to ensure scalability, including driving automation, streamlining, and efficiency Evangelize Product methodologies (e.g. Agile, Lean) know how to adapt them for real companies with real customers Work closely with various product teams to clearly define problem statements and success metrics Contribute to discovery practice, including product discovery experiments and related data collection and analysis Help drive product tool evaluation, selection, adoption, migration Support product roadmapping and planning, and become a resource for product managers Requirements Experience in companies that employ modern product management software development techniques, especially modern discovery techniques Strong operational background and a track-record of designing and refining processes to deliver improved outcomes faster An ability to execute on and deliver complex projects involving multiple stakeholders You know how to combine business case input from finance, winlosschurn stats from sales, feedback from customer experience, and behavioral data from across the company to tell an inspiring story about customers Excellent communications and presentation skills with ability to adjust communication styles depending on type of target audience Exceptional teaming skills and ability to excel in matrix work environment where requirements can be often ambiguous Ability to work, collaborate, and lead cross-functional teams to support deadlines Possess a keen style of communication and presentation in order effectively engage all team members. Solid Excel andor SQL skills Exceptional organizational skills and attention to detail A passion for delivering an outstanding user experience Strong aptitude for learning new technologies A positive, action-oriented attitude and ability to juggle multiple priorities simultaneously Education and Experience Bachelor's or Master's degree, preferably in Statistics, Economics, Operations Research, Data Science, or equivalent 4 years of post-college working experience in product operations, product management, or operational role that worked closely with product and engineering teams Experience in products-driven environment Strong project management experience SGA is a Certified Women's Business Enterprise (WBE) celebrating over thirty years of service to our national client base for both permanent placement and consulting opportunities. For consulting positions, we offer a variety of benefit options including but not limited to health dental insurance, paid vacation, timely payment via direct deposit. SGA accepts transfers of H1 sponsorship for most contracting roles. We are unable to sponsor for Right-to-Hire, Fulltime, or Government roles. All parties authorized to work in the US are encouraged to apply for all roles. Only those authorized to work for government entities will be considered for government roles. Please inquire about our referral program if you would like to submit a candidate for any of our open or future job opportunities. SGA is an EEO employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. To view all of our available job postings andor to learn more about SGA please visit us online at www.sgainc.com httpwww.sgainc.com .

Keywords: Software Guidance & Assistance, Austin , Product Operations Analyst, Other , Austin, Texas

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