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Senior UX Researcher

Company: Poly
Location: Austin
Posted on: March 27, 2020

Job Description:

We re Poly. We make technology that powers human connection that simply works, then steps out of the
way. We re changing how the world communicates and collaborates. And we need you!



As a Senior UX Researcher in the User Experience Group (part of the Design team), you will lead the
User-Centered Design research activities for our software and hardware products. You will design and
conduct usability testing on a variety of desktop, cloud, mobile, embedded UI, and web experiences.



The position is based in Austin, Texas.



What you ll do:

We perform various types of end-user research, whether it be in a controlled lab environment or a more
natural setting. Primarily we focus on:

Usability Testing, which helps to determine the appropriate interaction between the user and the
product
Contextual Inquiry and ethnography, used to identify product opportunities and to better
understand our users



Responsibilities:

Contribute to the development of software and hardware products by applying user-centered
research and design methods (emphasis on software UI)
Design studies, build test plans, facilitate user-testing, analyze results, present findings, and
disseminate information effectively
Communicate with and provide actionable recommendations to the cross-functional teams
Collaborate with colleagues in Santa Cruz HQ and internationally
Manage aspects of user testing processes including lab setup and maintenance, as well as recruiting
and scheduling participants as needed (with support)



We d love to hear from you if:

You have an MS or BS in Human Factors and Ergonomics, HCI, Psychology, Research, Statistics, or
related fields
You can work autonomously but enjoy engaging with the team members to discuss and solve
problems together
You have experience with fast-paced applied research on software UI with proposals of actionable
recommendations
You have 3 or more years performing end-user research activities and have an understanding of
research and scientific method process

You prioritize the end-user as the most important stakeholder and are passionate about discovering
and translating findings into the best end-user experiences possible while balancing the team s
requirements
You believe that you have the ability to bridge the gap between research and execution among a
highly diverse team, and possess strong collaboration skills with designers, engineers, and product
managers
You have an ability to see the context of the big picture while capable of deep-diving on important
local user issues
You have a desire to engage process partners to learn their needs and discover how to optimally
integrate the research findings
You feel comfortable conducting usability tests independently
You can juggle several ongoing research activities of various size and scope and determine where to
spend your time and energy depending on schedule priorities



Listed above you will find some things we think will be valuable, but we re also open-minded. If you
recognize yourself in any skills related, we d love for you to send us an application.



Thrive at Poly because you are joining:

A global team, united by our innovative products, making an impact toward creating amazing new
ways to hear, to see, to work, and to work together.
A company who believes a distributed workforce is the present and the future. We leverage our
great products, so employees can work in an environment that makes them most connected and
productive, no matter where they are.
People who are passionate about creating excellence for our customers, and for each other. We re
in this adventure together!



Ready to help us power the many* Let s go!



Just so you know, your application process is subject to a background check regarding employment,
education, criminal background, and may include a reference check.

Poly is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws.

Your application may be subject to a background check, in accordance with local legislation.

Keywords: Poly, Austin , Senior UX Researcher, Other , Austin, Texas

Click here to apply!

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