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IT Systems Engineer

Company: Public Consulting Group, Inc.
Location: Austin
Posted on: March 27, 2020

Job Description:

Overview Public Consulting Group, Inc. (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986 and headquartered in Boston, Massachusetts, PCG has over 2,500 professionals in more than 60 offices worldwide. PCG's Technology Consulting practice offers a full spectrum of quality Information Technology (IT) services to help state and local government agencies at every stage of the IT life cycle. Through its specialized IT services, PCG's Technology Consulting team finds cost-effective ways to help agency partners deliver successful IT systems that enhance the lives of the user base. To learn more, visit httpswww.publicconsultinggroup.comtechnology-consulting Responsibilities bull Reports to Senior ManagerDirector of IT and Cloud Operations who is responsible for the operations and execution of all IT Services and Hosted Data Center initiatives to ensure the Senior ManagerDirector remains knowledgeable of all operations and execution related issues. bull Responsible for the upkeep, configuration, and reliable operation of multi-user DC infrastructure which includes servers, network and storage. bull Performs change mgmt., incident mgmt. and config mgmt. for day to day on-prem DC Cloud operations including installation, configuration, maintenance and performance tuning for supported technologies. bull Self-motivated professional with 5-8 years of experience in working as IT Data Center Cloud Engineer bull Identifies as IT Systems Point of Contact for DC technologies focused on the IT operations bull Clear understanding and experience in working with DC technologies including Virtualization, Compute, network and storage technologies. bull Uses organizational technical skills and established company practices for optimizing productivity through following and improving upon the established IT operational processes. bull Works closely with the IT Services Departments to follow new practices and technologies in order to advance the state-of-the-art and drive continuous process improvement. bull Research, evaluate and recommend software and hardware products to aid stability and availability of IT systems including documenting system configuration. Qualifications Required Skills bull 6+ Years of hands on experience with o Windows Servers o Virtualization - VMWare o Firewalls (Fortinet, Palo Alto, etc.) o Network switches and routers (Cisco, Brocade) and Load balancers (F5) o Storage Platforms (SANNAS, etc.) bull Experience with JIRA, Remedy, in an Agile shops, DevSecOps bull Security and Compliance experience with SOX and HIPPA bull Experience working with group of Systems Engineers on a variety of IT and on-prem DC projects bull Has worked with other IT Services disciplines and program managers within a matrix organization in a systems-based approach to IT operations and products bull Technical background in On-prem and Cloud Data Center Compute, Storage and Network Systems bull Ability communicate well at many levels to the peers and to the management with no ambiguity bull Multi-task across many concurrent activities with frequent pop-ups bull Understanding of business strategy and Process implementation and improvement. bull Knowledge of continuous improvement methodologies preferred bull Experience with AWS S3 RDS, Web services and APIs and in RESTful and SOAP. is a plus Education Bachelor's degree in MIS, IT, Computer Science or other technology oriented major Experience 5-8 years of prior experience with hands on technical experience Ability to work with group of IT Systems Engineers and System Administrators on a variety of projects Experience in coordinating activities with other IT services disciplines and program managers within a matrix organization in a systems-based approach to IT Products and Operations Certification Industry level certification on ITIL processes and DC Operations such as Virtualization, Network, SAN is a plus LI-AH1 D-PCG

Keywords: Public Consulting Group, Inc., Austin , IT Systems Engineer, Other , Austin, Texas

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