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The Monarch - Resident Services Coordinator

Company: Windsor Communities
Location: Austin
Posted on: February 16, 2020

Job Description:

Resident Services Coordinator - - Austin, TXAt Windsor Communities, it's all about people. Our residents depend on us to be observant, interested in their lives, and quick to respond to their needs. We enjoy working with them and with each other. Every day is different: rewarding, challenging, and fun. Join an environment where your team becomes your family and your profession becomes your passion.As a Windsor Resident Services Coordinator, you are passionate about creating unique, exciting experiences for our residents. This unique role requires creativity and enthusiasm for creating excellent custom service for our residents.Day to Day - the nitty, but not the gritty:

  • Tuesday through Saturday schedule
  • Greet residents and guests at the leasing office
  • Conduct Windsor Gold surveys and calls
  • Prepare and deliver move-in gifts
  • Review leases and renewal paperwork with residents
  • Check out keys to residents and vendors
  • Make reservations for the service elevator, club room, and guest suite
  • Deliver letters from the Property Manager to all new residents
  • Maintain lobby boards and elevator signs
  • Open and close models
  • Maintain cookie, coffee, beverage, and dog treat stations
  • Contact area businesses to obtain information and discounts for residents
  • Check phone messages.
  • Maintenance call backs Your Skills - show us what you got:
    • Excellent customer service experience
    • Experience in event planning
    • Outstanding communication skills, both written and verbal
    • A polished, professional appearance
    • Ability to multi-task and shift priorities quickly in a fast-paced office Perks - the good stuff:
      • 20% housing discount at any Windsor Community
      • Company matched 410(k)
      • Vacation and Personal Time that includes 10 vacation days, 6 sick days, and 2 personal days per year plus company observed holidays
      • $500 Career Apparel allowance provided twice a year
      • Comprehensive medical, dental, and vision insurance
      • Life Insurance
      • Industry leading base pay plus quarterly bonus potentialOur Commitment to You - our greatest asset: Windsor is a growing company that fosters a professional attitude and a strong team spirit. We are committed to training our employees well, honoring their achievements, and promoting from within. The people who work here are outgoing, caring, and proud of what they do. If you're someone who welcomes responsibility and enjoys getting involved, you'll fit right in.Drug testing and background checks are an employment requirement. Upon submission of your application, you will be invited to complete the Infor Talent Science Assessment. These are required steps in the hiring process. Windsor Management Company is an Equal Opportunity Employer PI118033208

Keywords: Windsor Communities, Austin , The Monarch - Resident Services Coordinator, Other , Austin, Texas

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