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Senior Ecommerce Specialist

Company: Whole Foods
Location: Austin
Posted on: February 15, 2020

Job Description:

Job Description The Senior Ecommerce Merchandising Manager is responsible for site merchandising and product presentation on WFMs eCommerce channels. The Senior Ecommerce Merchandising Manager will partner with various WFM and Amazon teams to optimize our site merchandising strategy across multiple ecommerce experiences for a variety of customer needs and occasions, including grocery delivery/pick-up, catering, and other experiences to be defined. The Senior Ecommerce Merchandising Manager will also support our omnichannel assortment strategy and catalog expansion efforts. Primary Responsibilities: - Leads site merchandising strategy and execution across all Whole Foods Market ecommerce experiences: - Partners with Shopper Marketing and retail Merchant teams to define a differentiated, customer-centric and brand-aligned ecommerce merchandising vision. - Defines customer-centric site merchandising executions based on customer, marketing and business priorities. - Partners with eCommerce catalog team to ensure assortment and item onboarding plans align with merchandising priorities. - Leads site merchandising execution, including defining product groupings, gathering product lists, and ensuring creative aligns with merchandising strategy. - Partners with Merchant teams and eCommerce Catalog team to support selection expansion strategies; analyzes shopper needs, on-site behavior and business opportunity size to make category growth recommendations. - Partners with Digital Product teams to identify opportunities for eCommerce functionality enhancements and new merchandising tooling; contributes to business requirements. - Leads, develops and mentors two direct reports. - Collaborates with marketing analytics and consumer insights team to identify and analyze key site merchandising and assortment planning metrics (items per basket, average order size, catalog basket coverage, etc), and to provide insights for ongoing testing and optimization. - Maintains awareness of content and lifestyle trends within and external to Whole Foods Market in order to inform merchandising strategies. Must Have/Be: - BA/BS degree and 4-6 years of relevant experience OR equivalent combination of education and relevant experience. - 0-2 years leadership or mentoring experience. - Strong understanding of omnichannel retail and ecommerce, with experience in ecommerce site merchandising and assortment planning. Omnichannel retail experience preferred. - Understanding of ecommerce product catalogs and item data structures. - Great communications skills and creativity; excellent business writing skills. - Ability to facilitate consensus building between multiple stakeholder groups; can achieve balance between many priorities. - Ability to juggle multiple projects and priorities in a fast-paced, results oriented environment. Flexibility to work in a decentralized structure. - Proactive, can-do approach to problem-solving. - Passion for the Whole Foods Market mission and values. At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

Keywords: Whole Foods, Austin , Senior Ecommerce Specialist, Other , Austin, Texas

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