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System Monitoring Engineer Jr.

Company: Veterans Engineering Incorporated
Location: Austin
Posted on: January 18, 2020

Job Description:

Key Role: Maintain a high-level understanding of multi-skilled operations, including Layer-3 networking, virtualization, systems administration, and platform support. Oversee the detection, escalation, and reporting of issues affecting client networks. Execute the monitoring of all Application Performance Management (APM), IT operations analytics, and IT Service Management (ITSM) tools to intelligently predict or identify potential incidents. Work collaboratively and communicate as a liaison with IT project managers, triage teams, problem management teams, and business stakeholders on incidents and monitoring metrics. Provide data analysis support, and analyze data from network devices, server logs, applications, interfaces, IT Service Management systems, and device consoles as applicable. Document evidence of abnormal system performance, collect metrics, generate trend reports, and escalate findings to appropriate points of contacts when warranted. Assist with producing status reports and briefs for senior leadership and provide analysis for correlated information sources. Basic Qualifications: Experience with the operational use of systems monitoring tools, such as Quest Foglight, Oracle Enterprise Manager, Splunk, CA Business Intelligence. CA APM Introscope, Riverbed Aternity, Cisco AppDynamics, SolarWinds, Prometheus Graphana, XpoLog, WireShark, and ServiceNow Experience with basic IT systems administration and operations BS degree in Computer Science, Computer Engineering, or Network Engineering 5 years of experience in a professional IT work environment in systems administration and operations, including responsibilities related to overseeing operational performance, performing performance trend analysis, and alert generation for failed or failing services Ability to obtain a security clearance Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to information. - provided by Dice

Keywords: Veterans Engineering Incorporated, Austin , System Monitoring Engineer Jr., Other , Austin, Texas

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