Elgin - Cross Functional Rep

Company: H-E-B Grocery
Location: Elgin
Posted on: January 16, 2020

Job Description:

Business Unit / Department Mission: The Cross Functional Partners will be able to provide general customer service, production, packaging, stocking, rotation, and sanitation duties across a variety of departments.

ESSENTIAL FUNCTIONS AND PROCESS RESPONSIBILITIES (Other duties may be assigned as necessary)

-Performs the following duties in the service, center store, and perishables departments

-When not performing the Cross Functional Representative duties, will work on the Front End as a Checker

-Acquires knowledge of multiple departments and understands the processes and policies of each

-Builds, stocks, and maintains displays and fixtures

-Ensures compliance with departmental SOPs and store operating procedures to include Food Safety and Company Sanitation guidelines

-Assists with inventory control; loads, unloads, and moves product

-Slices, packages, labels, rotates, merchandises, culls, and prices product

-Provides excellent customer service and takes customer orders as needed

-Answers customer questions regarding products and assists them with selections

-Cleans and sanitizes sales floor, display cases, prep areas and equipment

-Uses suggestive selling techniques to meet customers- needs and build department sales

-Makes regular announcements to inform customers of product

-Has a flexible schedule that can accommodate shifts of different departments

-Properly handles and maintains the operation of all equipment

EXPERIENCE AND EDUCATION PREFERRED

-Must be 18 years of age

-High school diploma (or equivalent)

-6 months - 1 year of H-E-B Store Operations experience

-Good Customer Service Skills

-Reading and Writing Skills

-Communication/Interpersonal Skills

-Adaptability across a wide range of departments and skills

-Ability to work autonomously

-Computer systems knowledge (Symbol, ACR, Label Machine)

-Company Orientation

-Safety Training

PHYSICAL AND OTHER REQUIREMENTS

The essential all-encompassing physical requirements of the Cross Functional Rep include:

- Occasionally: sits, reaches overhead, reaches at floor, crouches, kneels, crawls, climbs stairs, climbs ladders

- Frequently: stands, walks, reaches at shoulder, reaches at knee, bends, stoops, squats, twists, pushes/pulls with arms, performs fine motor movements, shoulder abduction, cervical flexion, radial/ulnar deviation, wrist flexion/extension, lateral trunk flexion, thumb press

- Constantly: reaches at waist, pivots, grasps, pinches

- Must be able to demonstrate the ability to lift up to 95 lbs.

- Must be able to demonstrate the ability to manage in excess of 100 lbs.

- It is the responsibility of the individual partner to never lift beyond his/her own safe lifting limit. If the partner feels that an item is too heavy to lift, push/pull, and/or carry, the partner must: (1) break the box down into lighter/smaller, more manageable components, which he/she is comfortable with safely handling; (2) ask for assistance from another partner; or (3) ask for assistance from a manager.

While performing the duties of this job, the employee is:

- Occasionally exposed to: heat (non-weather) and loud noises.

- Frequently exposed to: wet and cold (non-weather) conditions/environment

- This work environment is one in which is fast paced and requires detailed work and precision.

- The environment also includes working with customers and being attentive to their needs.

Department Specific Physical Requirements:

Bakery

The essential physical requirements of the Cross Functional Rep in this department include:

- Occasionally: sits, reaches overhead, reaches at knee, reaches at floor, stoops, squats, crouches, kneels, climbs stairs, pivots, twists, pushes/pulls with arms, pinches, performs fine motor movements, shoulder abduction

- Frequently: stands, walks, reaches at shoulder, bends

- Constantly: reaches at waist, grasps

- Must be able to demonstrate the ability to lift up to 50 lbs.

- Must be able to demonstrate theability to manage in excess of 70 lbs.

Cosmetics

The essential physical requirements of the Cross Functional Rep in this department include:

- Occasionally: sits, reaches overhead, reaches at shoulder, reaches at knee, reaches at floor, bends, stoops, squats, crouches, kneels, climbs stairs, pivots, twists, pushes/pulls with arms, pinches, performs fine motor movements

- Frequently: stands, walks

- Constantly: reaches at waist, grasps

- Must be able to demonstrate the ability to lift up to 45 lbs.

- Must be able to demonstrate the ability to manage in excess of 45 lbs.

Dairy

The essential physical requirements of the Cross Functional Rep in this department include:

- Occasionally: reaches overhead, reaches at shoulder, reaches at knee, reaches at floor, bends, stoops, squats, crouches, kneels, climbs stairs, pivots, twists, pushes/pulls with arms, pinches, performs fine motor movements

- Frequently: stands, walks

- Constantly: reaches at waist, grasps

- Must be able to demonstrate the ability to lift up to 37 lbs.

- Must be able to demonstrate the ability to manage in excess of 83 lbs.

Deli

The essential physical requirements of the Cross Functional Rep in this department include:

- Occasionally: reaches overhead, reaches at shoulder, reaches at knee, reaches at floor, bends, squats, crouches, kneels, climbs stairs, pivots, twists, pushes/pulls with arms, pinches, performs fine motor movements

- Frequently: stands, walks, stoops

- Constantly: reaches at waist, grasps

- Must be able to demonstrate the ability to lift up to 86 lbs.

- Must be able to demonstrate the ability to manage in excess of 86 lbs.

Drug/GM

The essential physical requirements of the Cross Functional Rep in this department include:

- Occasionally: reaches overhead, reaches at shoulder, reaches at knee, reaches at floor, bends, stoops, squats, crouches, kneels, climbs stairs, pivots, twists, pushes/pulls with arms, pinches, performs fine motor movements

- Frequently: stands, walks

- Constantly: reaches at waist, grasps

- Must be able to demonstrate the ability to lift up to 50 lbs.

- Must be able to demonstrate the ability to manage in excess of 50 lbs.

Floral

The essential physical requirements of the Cross Functional Rep in this department include:

- Occasionally: reaches overhead, reaches at shoulder, reaches at knee, reaches at floor, bends, stoops, squats, crouches, kneels, climbs stairs, climbs ladders, pivots, twists, pushes/pulls with arms, pinches, performs fine motor movements

- Frequently: stands, walks

- Constantly: reaches at waist, grasps

- Must be able to demonstrate the ability to lift up to 54 lbs.

- Must be able to demonstrate the ability to manage in excess of 54 lbs.

Gas Station

The essential physical requirements of the Cross Functional Rep in this department include:

- Occasionally: stands, walks, reaches overhead, reaches at shoulder, reaches at knee, reaches at floor, bends, stoops, squats, crouches, ,kneels, climbs stairs, pivots, twists, pushes/pulls with arms, pinches, performs fine motor movements

- Frequently: grasps

- Constantly: sits, reaches at waist

- Must be able to demonstrate the ability to lift up to 40 lbs.

- Must be able to demonstrate the ability to manage in excess of 40 lbs.

Grocery

The essential physical requirements of the Cross Functional Rep in this department include:

- Occasionally: reaches overhead, reaches at shoulder, reaches at knee, reaches at floor, bends, stoops, squats, crouches, kneels, climbs stairs, pivots, twists, pushes/pulls with arms, pinches, performs fine motor movements

- Frequently: stands, walks

- Constantly: reaches at waist, grasps

- Must be able to demonstrate the ability to lift up to 50 lbs.

- Must be able to demonstrate the ability to manage in excess of 76 lbs.

Market

The essential physical requirements of the Cross Functional Rep in this department include:

- Occasionally: reaches overhead, reaches at knee, reaches at

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