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Inside Product Specialist IV

Company: Dell
Location: Driftwood
Posted on: December 6, 2019

Job Description:

Inside Product Specialist IV Competitive SalaryRound Rock, TXDell provides the technology that transforms the way we all work and live. But we are more than a technology company ------ we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can------t wait for you to discover this for yourself as an Inside Product Specialist IV on our Inside Product Specialist team in Round Rock, Texas. --Not even digitally ground-breaking products sell themselves. At Dell, we------re determined to give every one of our customers and partners a high-level, white-glove experience. This experience begins with our ground-breaking technology portfolio of products ------ client solutions, high-end electronics, accessories, mobility products, enterprise solutions, services and packaged software. Our Inside Sales Teams breathe life into our technology portfolio. They take great pride in developing lasting relationships, building great rapport and using their flawless communication skills to sell our products to customers by phone, web and email.
The Inside Product Specialist IV is responsible for selling a defined set of products and services and providing technical advice to the inside sales teams during the sales process. You------ll be accountable for delivering technical solutions, products and services that address customer needs of varying complexity (via telephone, chat, web, or e-mail); as well as work with subject matter experts (SME) to address solutions of even higher complexity.

Key Responsibilities

  • Acts as a technical resource to support the sales organization to meet and exceed their objectives; remains up-to-date on new products, technology and services offerings
  • May own account sets and/or be called into accounts as opportunities are identified and aligned to highly complex and strategic named accounts
  • Identifies customer needs and requirements and recommends the appropriate products and solutions
  • Promotes and positions key strategic service offerings that help drive solutions
  • Display proficiency in positioning Total Services and assist with consulting opportunities & funnel to correct Subject Matter Expert
  • Identifies appropriate services to meet the full range of customer needs, primarily Enterprise
  • Verifies operability of highly complex product and service configuration within the customers' environment
  • Stays current on market and industry data to provide thought leadership to position the value of Dell Services
    Essential Requirements
    • 5 - 7 years of relevant experience or equivalent combination of education and work experience
    • Strong knowledge of applicable Dell technology, products and services with the ability to identify how these products and services align to customer needs
    • Maintain awareness of market conditions and competitors------ products and pricing
    • Work in a team environment and demonstrate strong leadership skills
    • Effectively use software packages such as Microsoft Word, Excel and PowerPoint
    • Strong knowledge of computer hardware, software and peripherals
      Desirable Requirements
      • High school diploma or equivalent required; Associates degree, technical college or some college coursework preferredBenefits We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities ------ all to create a compelling and rewarding work environment.Apply now!Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. --Learn more about Diversity and Inclusion at Dell here.

Keywords: Dell, Austin , Inside Product Specialist IV, Other , Driftwood, Texas

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