Pool Repair Technician
Company: JobTarget
Location: Austin
Posted on: March 15, 2026
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Job Description:
Description: Who We Are At Poolie, we started with a simple
goal: make pool maintenance reliable, professional, and hassle-free
. From day one, our mission has been to raise the bar in pool
service, combining expertise, integrity, and a commitment to
customer satisfaction. Today, we’re one of the fastest-growing pool
service companies in the area , trusted by hundreds of residential
and commercial customers. Our team is built on collaboration,
respect, and pride in a job well done , and we believe that when
our people succeed, our customers do too. What We Offer Competitive
Pay: $55,000 Starting Base Salary (Room for growth) Full Benefits
Package: Health, dental, and vision insurance, short & long-term
disability, PTO, Performance bonuses, and 10 paid holidays. Career
Growth: Clear paths to Lead Tech, Trainer, or Supervisor roles
Supportive Team Environment: We set you up for success from Day 1
Schedule Full-time flexible: Monday to Friday, 8:00 AM – 5:00 PM.
Earlier start and finish times available if preferred. In-office
start and end at your assigned branch location What You’ll Do As a
Pool RepairTechnician , you’ll be responsible for repairing our
customers’ pools systems and equipment to keep them functioning at
their best. This includes: Pool Diagnostics and Pool Repairs:
Identify, troubleshoot, and perform repairs on a variety of pool
systems and equipment to maintain operational excellence and ensure
long-lasting functionality. High-Quality Quotes: Provide clear,
detailed, and high-quality repair quotes focused on making pools
run efficiently, adhering to current safety standards, and
utilizing reputable products with solid warranties. Your quotes
should reflect our commitment to excellence and provide customers
with confidence in their investments. Customer Communication:
Before Service: Communicate with customers ahead of your arrival to
confirm the appointment, share your expected arrival time, and
address any preliminary questions. During Service: Keep customers
informed throughout the troubleshooting process, explaining the
issues and recommended solutions clearly and professionally. After
Service: Follow up with customers after repairs to ensure
satisfaction, address any additional concerns, and provide quotes
for further potential work that could improve their pool systems.
Maintain open communication to foster trust and long-term
relationships. Internal Team Communication: Actively participate in
team communication via Slack to ensure seamless collaboration.
Share updates on ongoing repairs, ask for or provide
troubleshooting support, and communicate relevant details with
other technicians and team leaders to maintain operational
efficiency. Quality assurance: Deliver exceptional service and
attention to detail to ensure repairs meet or exceed customer
expectations, fostering long-term satisfaction. When quality
control issues do arise, handle them as a top priority by
addressing the problem promptly, communicating openly with
customers, and implementing immediate solutions to resolve
concerns. Ensure follow-up actions are taken to prevent recurrence
and maintain trust in our commitment to excellence. Customer
Service: Represent the company professionally by maintaining a
customer-first mindset, effectively addressing any service-related
concerns, and providing solutions that align with our quality
standards. Team Collaboration: Work closely with the service team
to support daily operations, share knowledge, and contribute to a
collaborative, team-focused work environment. Requirements:
Must-Haves Previous experience in the pool industry (pool cleaning
and repairs) is required . Valid driver's license. Ability to
handle a physically demanding workload. A great team-player
attitude with the flexibility to wear multiple hats. Nice-to-Haves
Strong customer service mindset and communication skills. Desire to
be part of a fast-growing, dynamic team. Residential Appliance
Installer License (RAIL) PI01b7a35c1e24-26276-39795637
Keywords: JobTarget, Austin , Pool Repair Technician, Logistics, Transportation & Drivers , Austin, Texas