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Associate Analyst - Insights and Analytics

Company: NICE Systems
Location: Austin
Posted on: August 24, 2019

Job Description:

WHO IS NICE-MATTERSIGHT Have you ever spoken with someone and felt as though you just clicked? The magical feeling you get is the result of a personality connection. NICE-Mattersight creates that feeling every day, in call centers and companies around the world, through a unique suite of enterprise software solutions. We have analyzed over a billion interactions for leading healthcare, travel and hospitality, financial, insurance, tech, telecom, utilities and other clients, and built more than 10 million (and counting) behavioral algorithms that leverage a world-renowned personality model. The resulting products help employees and customers have smoother, faster, more productive conversations with each other-in short, better chemistry. What you'll do bull Uncover insights in unstructured and structured sources of data bull Use accepted statistical methodologies to validate findings bull Work directly with clients to explain patterns in data and answer questions bull Monitor and report on product performance and benefits for our clients REQUIRED EXPERIENCE AND ABILITIES bull 1-2 years experience working as data analyts bull Detail oriented and ability to manage several concurrent initiatives bull Can work independently to solve challenging problems with tight deadlines bull Rapidly adapts to meet changing needs from client and internal stakeholders bull Strong understanding of statistical methodologies bull Ability to translate analytic results to business action bull Experience with experimental design or AB testing bull Intermediate experience with SQL bull Intermediate experience with R bull Intermediate experience with Tableau Find out why we were named one of Chicago's Best and Brightest companies to work for! What you will experience Mattersight values diversity, curiosity and collaboration. Employees from all experience levels and backgrounds are intermingled and encouraged to learn about each other's projects. Our offices foster teamwork as well as self-motivation, with a healthy dose of fun thrown in. Mattersight seeks candidates authorized to work in the United States. The Insights Analytics role can be based out of Mattersight's Chicago, IL or Austin, TX location Mattersight is committed to equal opportunity and affirmative action in all employment matters Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, ancestry, marital or domestic partner status, national origin, disability or medical condition, pregnancy, veteran or military status, sexual orientation, gender identity, or on account of membership or affiliation with anyone in any of the foregoing categories, or any other protected category under federal, state or local law. Be You We are all different and that is powerful. Variability fuels our business and unites our work. It teaches us that strength lies in differences. To see what matters is our culture, and our culture starts with you. Your different perspectives inspire us to be better. Your diversity fosters creativity and accelerates our innovation. Your unique skills and abilities make us stand out. Your background and experiences help us reach our full potential. We are committed to a workplace that is increasingly diverse and inclusive, so be your best you. NICE Systems is an Equal OpportunityAffirmative Action Employer, MFDV .

Keywords: NICE Systems, Austin , Associate Analyst - Insights and Analytics, IT / Software / Systems , Austin, Texas

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