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Senior Principal Software Engineer - IT (Austin / Round Rock TX)

Company: Dell (UK)
Location: Round Rock
Posted on: July 14, 2019

Job Description:

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can't wait for you to discover this for yourself as part of our team. Responsibilities: Customer experience: Meet ********, Premier, DSA, Gii, USP, DCP, Customer Master and Product Master etc. bi-weekly Showcase EMS metrics and EMS problem management to stake holders, also some of the EMS initiatives as appropriate Listen to stakeholders for pain areas and come up with action items to resolve (EMS, Dev or Data team, etc.) Regularly review action items and drive to closure Attend Ops reviews of select DCS leaders periodically to observe and gather feedback Work on Offline team's quality initiatives by supporting PM driving Total Quality Management. Support PM driving problem management in addressing Problem mgmt for code defects. EMS Core objective: (This is about ensuring High availability of Test environments to Stakeholders) Be available as escalation point of contact for DCS-ICDS apps during Round Rock, TX hours (non-IST hours), not regular defect fixing but should own high critical escalated defects. Be available to support major unplanned outages. Improvement / Strategic initiatives: Ideas which are approved by EMS management to move forward (E.g. Automation, Simplification, ML/AI ideas etc. etc.) Assigned tasks (e.g. like implement catchpoint, MDC, PCF in DCS) Active participation in EMS problem management, owning few user stories and owning until closure Required Qualifications: 12 years of related experience in a professional role with a Bachelor's degree, or 8 years with a Master's degree; Experience to include: Good understanding of how applications are hosted in lab/datacenter and nitty-gritties of networks, Virtual machines, storage, firewall, Load balancers, AD, DNS, Reverse proxy etc. Should have knowledge support ecommerce applications and understanding of ecommerce business knowledge Expertise in using performance monitoring tools like Splunk, Gomez , Tealeaf, Riverbed Understand and have experience working in multiple languages like c#, Javascript Jquery; Wcf Services and WebServices consumption knowledge, understanding of microservices Experience in N-tier architecture, SOA , Responsive UI , *******, Sql Server, Entity Framework to trouble shoot different applications Benefits We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities all to create a compelling and rewarding work environment. If you're ready to develop cutting-edge software for a changing world, this is your opportunity to develop with Dell. Dell is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. .Job Family: Information-Technology Engineering Job ID: R30690

Keywords: Dell (UK), Austin , Senior Principal Software Engineer - IT (Austin / Round Rock TX), IT / Software / Systems , Round Rock, Texas

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