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Technical Writer / Procedures Writer

Company: WinMax Systems Corporation
Location: Austin
Posted on: July 11, 2018

Job Description:

Greeting from WinMax!!!Winmax System is a consulting company working with Direct Clients across various domains and technologies. We have an immediate opening for the following position with our direct client in Bay Area, CA. Please review the job description as below and respond with your updated resume and contact details at the earliest. Procedures Writer / Technical Writer12 Months contractAustin, TXJob DescriptionThe Technical Writers are responsible for creating, updating, and editing knowledge base articles, bullet news, and help topics. They will compose on-strategy copy elements to ensure consistency of the client voice. The Technical Writers must demonstrate conceptual as well as strategic thinking.Responsibilities:

  • Collaborate with Tools and Procedures teams to create and update knowledge base articles, help files, and bullet news
  • Write clear, simple content that speaks to customers in their own language
  • Edit and proofread help files, knowledge base articles, and bullet news.
  • Suggest ways to improve content with formatting and visuals
  • Give constructive feedback to your peers and review your own work with others
  • Ensure content is technically accurate and meets client standards and guidelines
  • Collaborate openly and effectively with a range of stakeholders
  • Collaborate with content strategists to analyze underperforming content and suggest ways to enhance it
  • Manage content projects and communicate status proactively
  • Look for ways to make your content better - keep raising the bar
  • Organize and track assignments and make sure final copy is routed to the appropriate teams
  • Able to create content that meets current web accessibility guidelinesEducation/Experience/Qualifications:
    • Bachelor's degree in technical communication, writing/composition, or similar field (Master's degree in technical communication preferred)
    • 5+ years of related experience with a Bachelor's degree, or 2+ years with a Master's degree
    • Exceptional writing, editing, formatting, collaboration, and communication skills
    • Experience transforming content using formatting and visuals
    • Ability to juggle multiple projects on tight timelines
    • Experience collaborating with writers, visual designers, and subject matter experts
    • Ability to express ideas clearly and diplomatically. Passion for providing a great user experience
    • Understanding of SEO concepts and how readers find and use content on the web
    • Working knowledge of HTML and Mac (OS and apps like Pages and Keynote)
    • Working knowledge of Web Content Accessibility Guidelines (WCAG) 2.0 - provided by Dice Technical Writer & Mac OS

      Keywords: WinMax Systems Corporation, Austin, Technical Writer / Procedures Writer, IT / Software / Systems, Austin, Texas

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