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IT Asset and Configuration Manager

Company: Bansar Technologies Inc
Location: Austin
Posted on: March 13, 2018

Job Description:

Job Title: IT Asset and Configuration Manager Job ID: 2017-227764 Start Date: 10/30/2017 End Date: 8/31/2018 Location:Austin, TX Job Description: The IT Asset and Configuration Manager works with the Change Manager, Service Delivery Managers, and IT leads to ensure day to day operations is in compliance with documented SACM processes and policies. The IT Asset and Configuration Manager is accountable for SACM strategy within the IT organization and accountable for every aspect of the SACM process including but not limited to: SACM data analysis, auditing, quality reviews and data entry into the Configuration Management Database (CMDB), electronic discovery, monitoring, and KPI reporting. Job Responsibilities: - Plans, monitors, and records software license and/or hardware assets to ensure compliance with vendor contracts. - Develops and implements procedures for tracking company assets to oversee quality control throughout their lifecycles including the disposition of assets at end of life - Manages the administration and operation of IT hardware and software procurement, inventory, asset management, licensing and technical services contracts. - Maintains and manages Enterprise Software (desktop and server) licensing including renewals, updates, upgrades, etc. - Manages appropriate hardware / software requests - Manages the maintenance of records and databases containing information regarding licenses, warranties, and service agreements for the organization''s hardware and software. - Implements, configures and maintains all CMDB (Configuration Management Database) processes, work instructions and activities in compliance with the information technology infrastructure library (ITIL) V3 framework. - Define, develop and maintain an ICT configuration management system (CMS) to securely store Configuration Item (CI) data and to provide accurate information for risk assessment and incident resolution - Maintains precise documentation and accurate usage of the CMDB. - Assists in defining and registering of configuration items (CIs); the appropriate level of attributes, and relationships required to support IT Service Management (ITSM) processes. - Enacts CMDB system audit practices and conduct audits to ensure data integrity. - Reconciles the CMDB data when exceptions are noted between CMDB, discovery information, and other authoritative production data repositories. - Supports design, development, and implementation of automated processes for gathering, populating, and maintaining CMDB data. - Develops reports for management on KPIs to improve the process effectiveness, efficiency, and data accuracy. - Experience with analysis and technical support for procurement decisions of new licenses/software/hardware and also renewal of recurring licensing/warranty requirements. Identify impact of architecture changes to integrated and distributed systems, license terms and conditions - investigate opportunities for cost efficiencies through enterprise license agreements and re-use. Basic Qualifications: Min. 5+ years'' of experience in Configuration Mgmt-Service Now

Keywords: Bansar Technologies Inc, Austin, IT Asset and Configuration Manager, IT / Software / Systems, Austin, Texas

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