Sr. Business Analyst, WWGS (Worldwide Grocery Stores), Operations Analytics

Company: Amazon
Location: Austin
Posted on: April 1, 2026

Job Description:

Amazon's Worldwide Grocery Stores business is seeking a Sr. Business Analyst to join the Field & Area Operations Analytics team. This role is responsible for leveraging a variety of data platforms and analytical tools to assess and convert data into actionable business insights, which will be used to influence business and retail decisions across the company. The role will also build automation tools for reporting and generating insights allowing clients to quickly and accurately see how stores, regions, products, and processes are performing. Key job responsibilities • Solves the most complex and ambiguous analytical projects on a company-wide basis. • Engages with senior leadership to identify and define business critical process improvements. • Acts as an advocate for the value and business impact of Business Analysis projects / outcomes to the organization. • Develops project plans and schedules, including task assignments, resources, milestones, review points, and reporting requirements. • Consultatively delivers data-generated insights and recommendations with the potential for transforming business direction and decision-making. • Works with leadership to shape and drive the future direction of retail concepts and practices. • Develops new metrics to track the business and uncover previously unforeseen trends. • Remains current with industry, process, and technology. • Leads functional continuous process improvement by recommending enhancements and identifying new tools and technologies. A day in the life Day-to-day activities include querying data and creating reporting and meeting with stakeholders to align on approach. Requests will include content production for business reviews, ad hoc reporting, and discovery analysis to solution problem statements. About the team We empower WWGS operations leaders to drive excellence by transforming data into actionable insights and clear narratives. Through rigorous analysis, simplified storytelling, and AI-driven automation, we enable cross-functional partners to uncover opportunities, prioritize what matters most, and make confident, data-driven decisions. We own the end-to-end performance narrative—sourcing, analyzing, and translating complex data into accessible guidance that focuses teams on the most impactful work. We remain agile and customer-obsessed, delivering scalable tools and transparent insights that drive operational excellence. - 5 years of tax, finance or a related analytical field experience - 3 years of writing SQL queries and creating business intelligence reports using Tableau, Power BI experience - Bachelor's degree - Experience defining requirements and using data and metrics to draw business insights - Experience with Excel - Experience with SQL - Experience making business recommendations and influencing stakeholders - Experience in creating process improvements with automation and analysis, or experience in building financial and operational reports/data sets that inform business decision-making - Experience in written and oral communication, including the ability to communicate with all levels in the organization (technical, business, executive) - Experience working across teams and influencing teams that are not your own - MBA - Experience in financial/business analysis - Experience with QuickSight dashboard and visual creation Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, TX, Austin - 118,200.00 - 160,000.00 USD annually USA, VA, Arlington - 118,200.00 - 160,000.00 USD annually USA, WA, Seattle - 118,200.00 - 160,000.00 USD annually

Keywords: Amazon, Austin , Sr. Business Analyst, WWGS (Worldwide Grocery Stores), Operations Analytics, IT / Software / Systems , Austin, Texas