Process Improvement Analyst , Whole Foods Market (WFM) OPs & Food Safety

Company: Amazon
Location: Austin
Posted on: April 1, 2026

Job Description:

The Process Improvement Analyst provides support across organizational units for integrated processes and functions, focusing on identifying and implementing high-impact business improvements. This role works on complex business problems spanning multiple functions and technologies, with specific emphasis on FoodLogiQ and Salesforce system support. The position requires leading cross-functional teams through project lifecycles while analyzing business processes from multiple perspectives to drive efficiency and improve service levels. Key job responsibilities Process Analysis and Improvement: * Identify change targets with significant business impact across the organization * Analyze business processes from multiple aspects, including inputs, outputs, user experience, and customer experience * Identify and pursue process improvement opportunities based on risk controls, customer experience, efficiencies, and business-focused factors * Assess how systems and processes impact the effectiveness and efficiency of internal operations * Analyze complex and ambiguous problems, presenting solutions in a creative and logical manner System Support and Project Management: * Provide system support and guidance for FoodLogiQ and Salesforce * Gather and document requirements for initiative design and associated project management * Lead cross-functional teams throughout the project lifecycle, including resource estimation, milestone identification, team facilitation, change management, and reporting * Engage with process owners and stakeholders to develop change recommendations, design testing strategies, and evaluate effectiveness of recommended approaches Implementation and Continuous Improvement: * Support process improvement implementation through education, training, and facilitation * Follow up to identify successes, areas for improvement, and lessons learned * Handle diverse issues requiring evaluation of business trends and multiple factors Collaboration and Communication: * Communicate structured information in a clear, concise, and organized fashion * Collaborate with others to achieve objectives and ensure information flow * Present information and respond to questions effectively in one-on-one and group settings * Build and nurture relationships with senior-level stakeholders and leaders * Provide informal support to less experienced team members - 3 years of program or project management experience - 3 years of defining and implementing process improvement initiatives using data and metrics experience - Experience using data and metrics to determine and drive improvements - Experience working cross functionally with tech and non-tech teams - Strong understanding and proven ability to apply standard and advanced methodologies and tools - Ability to work on complex business problems involving multiple functions and diverse technologies - Strong knowledge of end-to-end product life cycle of the Standardized Compliance Program - Experience with FoodLogiQ and Salesforce systems - Proven track record leading cross-functional projects and teams - Experience in change management and process improvement initiatives - Advanced ability to identify opportunities for procedural enhancements that drive efficiency - Experience providing senior-level support and mentoring team members Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, TX, Austin - 74,200.00 - 129,800.00 USD annually

Keywords: Amazon, Austin , Process Improvement Analyst , Whole Foods Market (WFM) OPs & Food Safety, IT / Software / Systems , Austin, Texas