Lead Installation Technician

Location: Austin
Posted on: September 1, 2024

Job Description:

Company located in Central Austin, is seeking to fill a Lead Installation Technician role to be part of a highly creative, energetic, accomplished and skilled group.
 
Company located in Central Austin, is seeking to fill a Lead Installation Technician role to be part of a highly creative, energetic, accomplished and skilled group.
 
The Lead Installation Technician is responsible for assisting customers with understanding their license position relative to their installed software, consulting on best practices, and ensuring that the customer experience is only of the highest quality. This position involves direct customer interaction, data reconciliation and consulting to internal sales teams as needed.
 
The Lead Installation Technician will be required to:
•Install, configure, test, and troubleshoot new Access Points, and data switches.
•Label, route and install cat5e/cat6 cabling systems in new and existing environments.
•Preform equipment move, add, changes tasks as required.
•Ensure that systems are installed properly and on time in accordance with procedures and quality control standards.
•Provide tier one troubleshooting for installation related activities.
•Provide feedback and information to identify any potential barriers to timely execution of the project, such as construction delays or changes.
•Communicate with Managers and/or Project Manager to resolve discrepancies or issues.
•Provide regular progress updates to all stakeholders.
•Provide accurate documentation for completed work.
•Responsible for providing proper documentation for inventory control and for maintaining proper inventory for projects.
•Attend construction meetings and perform site assessments.
 
Required skill for the Lead Installation Technician:
•At least 3 years of experience with cabling installation of data networks and/or repairing, maintaining data networks.
•Work history must display stability and consistent attendance.
•Demonstrated ability to accept responsibility and carry out assigned tasks with limited supervision.
•Mechanical aptitude and thorough knowledge of hand and power tools.
•Basic knowledge of IP, Ethernet, routers, firewalls, and CAT5 technologies.
•Ability to read and interpret construction documents and wiring diagrams.
•Ability to perform detailed work, being careful about detail and being thorough in completing tasks
•Ability to follow installation, testing, and troubleshooting procedures
 
 
                              ***Position will require extensive travel (up to 70%)***
 

Keywords: , Austin , Lead Installation Technician, IT / Software / Systems , Austin, Texas