Field Service Engineer

Company: TRUMPF
Location: Austin
Posted on: March 20, 2023

Job Description:

How brave are you? We are a high-tech company providing machine tools and laser technology, and are looking for people who can face new challenges with a fresh mind. As an independent family company, we offer you the freedom and trust to put your brave ideas into practice. With you on board, we would like to power ahead with the digital networking of the manufacturing industry. Our passion and creative drive ensure that we are an innovative force - across the globe at over 70 TRUMPF locations.
Do you thrive when solving problems on your own or as part of a team? Are you passionate about helping others succeed? Do you enjoy travel, learning about new places, and meeting new people? Are you interested in becoming a skilled mobile service technician?
This opportunity reports into our Farmington, CT office and is offered as 100% remote.
Your new role: TRUMPF Service Engineer
Install, conduct maintenance, troubleshoot and repair TRUMPF fabricating machine tools at customer sites throughout the United States, Canada and Mexico
Provide high-quality technical assistance to customers to ensure optimal sheet metal equipment performance
Document customer machine information and technical conditions and make improvement suggestions
Work within a cross functional team that includes applications, sales, engineering, or production for excellent customer service
Train customers to operate and/or repair machines to ensure maximum productivity
Act as a TRUMPF ambassador and work directly with customers during installations and repairs to enable their business success
Why TRUMPF is right for you
At TRUMPF, you can develop your career by working on a wide range of innovative products across many exciting technologies
You have the opportunity to continuously grow within your existing role and be rewarded for it
We are an international company, offering employees opportunities in the U. S. and around the globe
We are a family-owned business with a long-term strategy. We care about all the members of our team
You should be
Flexible, professional, curious, and bold!
A hands-on problem solver experienced in electronics, digital circuits, wiring, mechanics, and hydraulics
Focused on customer service and quality
Technologically savvy and experienced in software and file management
Eager to enjoy frequent travel assignments
Engineering degree not required
In return we offer
Competitive salary
A generous benefits package that includes medical, vision, dental, 401K plans, and parental leave
Opportunities to advance and further your career
TRUMPF is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability, veteran status, or other protected class.

Keywords: TRUMPF, Austin , Field Service Engineer, IT / Software / Systems , Austin, Texas