Staff Software Engineer - Release Manager
Company: Visa
Location: Austin
Posted on: March 17, 2023
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Job Description:
Company DescriptionVisa is a world leader in digital payments,
facilitating more than 215 billion payments transactions between
consumers, merchants, financial institutions and government
entities across more than 200 countries and territories each year.
Our mission is to connect the world through the most innovative,
convenient, reliable and secure payments network, enabling
individuals, businesses and economies to thrive.When you join Visa,
you join a culture of purpose and belonging - where your growth is
priority, your identity is embraced, and the work you do matters.
We believe that economies that include everyone everywhere, uplift
everyone everywhere. Your work will have a direct impact on
billions of people around the world - helping unlock financial
access to enable the future of money movement.Join Visa: A Network
Working for Everyone.Job DescriptionRelease Manager is responsible
for driving various teams, both internal and external, to deliver
product development features to the market on a monthly cadence.
This position is responsible for identifying product rollout
requirements including infrastructure, internal operations,
external operations, training, etc., and then developing and
executing against a project plan, proactively mitigating risks, and
managing the software development life cycle from inception to
production launch and postproduction support. This position
requires a strong program manager familiar with the challenges that
typically confront technology projects, limited resources,
conflicting priorities, scope creep, time slippage, etc., and that
can work through these challenges, escalating when necessary, and
only after exhausting options with internal/external
stakeholders.This is a hybrid position. Hybrid employees can
alternate time between both remote and office. Employees in hybrid
roles are expected to work from the office 2-3 set days a week
(determined by leadership/site), with a general guidepost of being
in the office 50% or more of the time based on business
needs.QualificationsBasic Qualifications:
5 or more years of relevant work experience with a Bachelors Degree
or at least 2 years of work experience with an Advanced degree
(e.g. Masters, MBA, JD, MD) or 0 years of work experience with a
PhD
Preferred Qualifications:
6 or more years of work experience with a Bachelors Degree or 4 or
more years of relevant experience with an Advanced Degree (e.g.
Masters, MBA, JD, MD) or up to 3 years of relevant experience with
a PhD
7+ years of experience with at least 2 years related to program,
project and release management/engineering
Experience in Deployment management in both Production and
Non-Production Systems
Good understanding of networking, firewalls, load balancers, and
databases
Experience with environment build-out, prep, installs,
configuration, maintenance and troubleshooting.
Must have experience with SCM tools (GIT, JIRA, WIKI, BAMBOO,
JENKINS)
Must have good understanding build/deployment process and CI/CD
Pipeline
Proven ability to make sound Risk Management decisions balancing a
low tolerance for risk with the need to deliver complex business
solutions
Good communication skills both written and oral, Active listening,
seeking to understand others views, communicating at the
appropriate level for the audience
Experience working on Linux based infrastructure
Act as a liaison between project team and management
Expertise in Splunk/monitoring query skills to generate and analyze
reports
Expertise in driving troubleshooting/debugging calls to suggest
long term and short-term issue solutions
Self-motivated with the strong ability to self-learn new
technologies
Additional
Good understanding of Kubernetes / Docker EE
Prior experience with internet facing application and familiar with
Apache or equivalent technologies
Ability to meet deadlines and commitments in an environment that
requires multitasking among concurrent projects
Manage Deployment/Release windows both Production and
Non-Production environments
Collaborating across global business and technology organizations,
providing sound analysis and change leadership. Building and
maintaining strong internal customer relationships is essential as
this position will work with Business
Ensure application security is implemented and PCI/DSS compliance
is followed
Provide comprehensive consultation to stakeholders regarding long
and short range release delivery requirements and recommend
innovations which anticipate the future directions of both business
and information technology.
Provide governance and technical guidance on software components
registered for certification and release vehicles. Need to have
detail understanding of web applications, database, and
infrastructure and configuration management to provide risk
analysis on release provided to product team on business
decisions.
Drive implementation of tested system changes with global
distributed teams to determine priorities, schedule new builds and
releases, and maintain the environment / build planning
Drives improvement opportunity session with senior stakeholders
related to release management, configuration management, release
engineering, environment management, and security management.
Provides problem resolution support, specific to systems and server
issues and identifies and resolves system/server problems,
coordinating with application users to determine symptoms and
ensure accurate problem definition.
Maintains direct knowledge of all operations management and
technical processes, procedures, quality standards, and status of
service delivery for all operations-related activities. Proposes
systems management process improvements and additions.
Develop and maintain a high degree of system knowledge of the
products
Responsible for managing distributed teams across multiple regions
and product areas
Leads project teams to achieve milestones and objectives, leading
global teams at distributed locations preferred
Analyze current technology utilized within the company and develop
steps and processes to improve and expand upon them
Familiarity with software release management and deployment (Git,
CI/CD)Additional InformationWork Hours: Varies upon the needs of
the department.Travel Requirements: This position requires
travel5-10% of the time.Mental/Physical Requirements: This position
will be performed in an office setting. The position will require
the incumbent to sit and stand at a desk, communicate in person and
by telephone, frequently operate standard office equipment, such as
telephones and computers.Visa is an EEO Employer. Qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, national origin, sexual orientation,
gender identity, disability or protected veteran status. Visa will
also consider for employment qualified applicants with criminal
histories in a manner consistent with EEOC guidelines and
applicable local law.Visa will consider for employment qualified
applicants with criminal histories in a manner consistent with
applicable local law, including the requirements of Article 49 of
the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated
salary range for a new hire into this position is 117,700.00 to
153,000.00 USD, which may include potential sales incentive
payments (if applicable). Salary may vary depending on job-related
factors which may include knowledge, skills, experience, and
location. In addition, this position may be eligible for bonus and
equity. Visa has a comprehensive benefits package for which this
position may be eligible that includes Medical, Dental, Vision, 401
(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness
Program.
Keywords: Visa, Austin , Staff Software Engineer - Release Manager, IT / Software / Systems , Austin, Texas
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