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Staff Software Engineer - Release Manager

Company: Visa
Location: Austin
Posted on: March 17, 2023

Job Description:

Company DescriptionVisa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.Join Visa: A Network Working for Everyone.Job DescriptionRelease Manager is responsible for driving various teams, both internal and external, to deliver product development features to the market on a monthly cadence. This position is responsible for identifying product rollout requirements including infrastructure, internal operations, external operations, training, etc., and then developing and executing against a project plan, proactively mitigating risks, and managing the software development life cycle from inception to production launch and postproduction support. This position requires a strong program manager familiar with the challenges that typically confront technology projects, limited resources, conflicting priorities, scope creep, time slippage, etc., and that can work through these challenges, escalating when necessary, and only after exhausting options with internal/external stakeholders.This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.QualificationsBasic Qualifications:
5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications:
6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
7+ years of experience with at least 2 years related to program, project and release management/engineering
Experience in Deployment management in both Production and Non-Production Systems
Good understanding of networking, firewalls, load balancers, and databases
Experience with environment build-out, prep, installs, configuration, maintenance and troubleshooting.
Must have experience with SCM tools (GIT, JIRA, WIKI, BAMBOO, JENKINS)
Must have good understanding build/deployment process and CI/CD Pipeline
Proven ability to make sound Risk Management decisions balancing a low tolerance for risk with the need to deliver complex business solutions
Good communication skills both written and oral, Active listening, seeking to understand others views, communicating at the appropriate level for the audience
Experience working on Linux based infrastructure
Act as a liaison between project team and management
Expertise in Splunk/monitoring query skills to generate and analyze reports
Expertise in driving troubleshooting/debugging calls to suggest long term and short-term issue solutions
Self-motivated with the strong ability to self-learn new technologies


Good understanding of Kubernetes / Docker EE
Prior experience with internet facing application and familiar with Apache or equivalent technologies
Ability to meet deadlines and commitments in an environment that requires multitasking among concurrent projects
Manage Deployment/Release windows both Production and Non-Production environments
Collaborating across global business and technology organizations, providing sound analysis and change leadership. Building and maintaining strong internal customer relationships is essential as this position will work with Business
Ensure application security is implemented and PCI/DSS compliance is followed
Provide comprehensive consultation to stakeholders regarding long and short range release delivery requirements and recommend innovations which anticipate the future directions of both business and information technology.
Provide governance and technical guidance on software components registered for certification and release vehicles. Need to have detail understanding of web applications, database, and infrastructure and configuration management to provide risk analysis on release provided to product team on business decisions.
Drive implementation of tested system changes with global distributed teams to determine priorities, schedule new builds and releases, and maintain the environment / build planning
Drives improvement opportunity session with senior stakeholders related to release management, configuration management, release engineering, environment management, and security management.
Provides problem resolution support, specific to systems and server issues and identifies and resolves system/server problems, coordinating with application users to determine symptoms and ensure accurate problem definition.
Maintains direct knowledge of all operations management and technical processes, procedures, quality standards, and status of service delivery for all operations-related activities. Proposes systems management process improvements and additions.
Develop and maintain a high degree of system knowledge of the products
Responsible for managing distributed teams across multiple regions and product areas
Leads project teams to achieve milestones and objectives, leading global teams at distributed locations preferred
Analyze current technology utilized within the company and develop steps and processes to improve and expand upon them
Familiarity with software release management and deployment (Git, CI/CD)Additional InformationWork Hours: Varies upon the needs of the department.Travel Requirements: This position requires travel5-10% of the time.Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 117,700.00 to 153,000.00 USD, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Keywords: Visa, Austin , Staff Software Engineer - Release Manager, IT / Software / Systems , Austin, Texas

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