Technical Solutions Engineer Lead

Company: TransferWise Ltd
Location: Austin
Posted on: March 17, 2023

Job Description:

Solution Engineer Team Lead - Wise Platform We're looking for a Solutions Engineer Team Lead to join our growing team in Austin. Wise is one of the fastest-growing companies in Europe and we're on a mission : to make money without borders the new normal. We've got 13 million customers across the globe and we're growing. Fast. Current banking systems don't let us send, spend or receive money across borders easily. Or quickly. Or cheaply. So, Wise is building a new one, and integrating it with partners globally. And, we need a Solutions Engineering Lead to join our mission. The team you'll be working with: Wise Platform - Solutions Engineering Solutions Engineering at Wise is a post sales role, focussed on working with our integrating partners to enable them to successfully launch a product based on Wise's services. The role is multifaceted but includes providing technical consulting to partners, designing novel solutions to solve for their constraints and working internally to influence the product roadmap. Wise is growing the Solutions Engineering function globally and are looking for a lead to continue building the team regionally and to support new and existing Wisers to achieve their potential. You would work across partners, your own team, Wise Platform and the wider organisation to maximise your team's impact. Your role in the team:

• You'll be responsible for the overall health and productivity of your team.
• You'll provide feedback on your team's approach and help them make data-driven decisions.
• You'll have an overview of what's happening across the organisation and think about how this impacts partners, in terms of opportunities and risks.
• When needed, you'll roll your sleeves up to be involved in the project delivery process. Is that you?
  • Have previously worked with external parties to deliver technical projects with REST API integrations.
  • Experience building, leading and mentoring driven and a high performing technical delivery team.
  • Comfortable working on big challenges and a history of successfully delivering best in class solutions.
  • Experience building and designing scalable and performing systems within a microservice architecture
  • Expert on all things API, such as API design, Swagger, OpenAPI, OAuth2
  • Have a strong product mindset and be able to support others to make the right decisions and compromises.
  • Experience on managing client relationship and setting accurate expectations ---but don't worry we don't expect you to know everything! Nice to have bonuses:
    • Have worked in the payment or fintech industries.
    • Experience working across multiple tech stacks and frameworks.
    • Experience working with large incumbent partners like banks. What does success look like in this role?
      • You'll have found your place in our mission by successfully supporting the team to deliver partner solutions.
      • You'll understand our partners and the impact our product makes to their business and their customers.
      • You'll make contributions to the wider engineering goals of the company.
      • You'll inspire a team environment where ideas are shared and openness is valued.
      • You'll help us scale-up and build a world class money transfer product that impacts millions of people and businesses What you get back:

Keywords: TransferWise Ltd, Austin , Technical Solutions Engineer Lead, IT / Software / Systems , Austin, Texas