Information Technology & Infrastructure support

Company: Tata Consultancy Services
Location: Austin
Posted on: August 7, 2022

Job Description:

About Company:
Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPO, infrastructure, engineering, and assurance services. This is delivered through its unique Global Network Delivery Model---, recognized as the benchmark of excellence in software development. TCS delivers a level of certainty that no other firm can match-to our clients and to our employees. Come join us and experience certainty in your career. TCS a global Consulting and IT Services firm that is ranked in the top quartile by industry analysts. Our 2021 fiscal revenues topped $25 B and our market capitalization is over $170+B, yet we have a deep and large history of philanthropy and corporate social responsibility. Now approaching 600K of the best IT professionals and consultants, we are a trusted advisor, guiding our clients' enterprises through growth and transformation journeys - helping them to become agile, intelligent, automated and on the cloud. We are devoted to DEI and are recognized as a top employer and place to work.
Role : Information Technology & Infrastructure supportType : Full time and permanent
Requirements:

• Ability to collaborate and work with internal teams and external partners
• Understanding of NOC monitoring tools and event handling
• End-to-end incident management, ticketing/ticketing tools and supporting maintenance requests
• Good understanding of Data networking / Data communications & ITIL process.
• Ability to execute basic commands on device consoles/CLI (Linux Command Line)
• Familiarity with American Sports events (Eg: MLB Baseball, College Football, NFL, NBA Basketball, etc.)
• Basic knowledge of Audio/Video technologies (H.264, MPEG2, ATSC, PCM, AC3, M2TS, SCTE)
• Experience in Television delivery networks, Encoders etc.
• Must be willing to work in shifts.
• Excellent written and oral communication skills
• Bachelor's from relevant field.

Keywords: Tata Consultancy Services, Austin , Information Technology & Infrastructure support, IT / Software / Systems , Austin, Texas