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Technical Support Engineer, IgniteTech (Remote) - $60,000/year USD

Company: Crossover for Work
Location: Austin
Posted on: June 25, 2022

Job Description:

Crossover is the world's #1 source of full-time remote jobs. Our clients offer top-tier pay for top-tier talent. We're recruiting this role for our client, IgniteTech. Have you got what it takes?

Are you an experienced C/C++ developer in your company? Do you enjoy working on complex B2B applications, yet manage to simplify your codes by utilizing cutting-edge technologies? If so, we invite you to join our unique team of top-notch talent. In this role, you will be taking ownership of the big feature releases, starting with getting requirements from the stakeholders to releasing the end product to customers in a fast-paced agile environment besides maintaining mission-critical enterprise applications. If you are passionate about leading the path to creating the greatest products with the best cloud technologies in our industry, we would love to hear from you.

At IgniteTech, we are reinventing the enterprise software industry. Our "Netflix for Enterprise Software" model is changing the game for how enterprises buy software, and a key element of our growth strategy is to drive great customer experiences across our broad and growing library of solutions.

What You Will Be Doing

  • Development/customizations of a large set of applications from our broad portfolio of B2B products
  • Upgrade quality of work produced by your subordinates by showing them, how to make it in better quality
  • Improve efficiency through introducing automation & new tools
    What You Won't Be Doing
    • Managing people or getting stuck on long meetings discussing roadmaps and priorities
    • Stagnating on the same technology. You will be continuously expanding your knowledge and experience with new products. HR and recruitment
      Technical Support Engineer Key Responsibilities
      • Designing and implementing new product features in the most efficient, effective, and maintainable way
      • Becoming the go-to expert on products to which you are assigned.
      • Learning new products quickly and effectively when given access to user and developer documentation, knowledge base articles, source code, and infrastructure.
      • Understand and interpret customer requests to suggest the best solution available and take responsibility for implementing the solution.
      • Resolving complex technical issues
      • Effort Estimation
        Basic Requirements
        • A degree in computer science or equivalent.
        • 5+ years of development experience in multiple software languages.
        • 3+ years of C#/ coding experience
        • C1 level English proficiency and the ability to write with a professional tone.
          Nice-to-have Requirements
          • Experience working with C/C++, Java, or Python
          • Hands-on cloud development experience.
          • Experience in building and delivering enterprise-grade SaaS products.
          • Experience with leading a team.
            About IgniteTech

            If you want to work hard at a company where you can grow and be a part of a dynamic team, join IgniteTech!

            Through our portfolio of leading enterprise software solutions, we ignite business performance for thousands of customers globally. We're doing it in an entirely remote workplace that is focused on building teams of top talent and operating in a model that provides challenging opportunities and personal flexibility.

            A career with IgniteTech is challenging and fast-paced. We are always looking for energetic and enthusiastic employees to join our world-class team.

            We offer opportunities for personal contribution and promote career development. IgniteTech is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace.

            There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!

            Working with Crossover

            This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover. The compensation level for this role is $30 USD/hour, which equates to $60,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult for more details on this topic.

            What to expect next:
            • You will receive an email with a link to start your self-paced, online job application.
            • Our hiring platform will guide you through a series of online "screening" assessments to check for basic job fit, job-related skills, and finally a few real-world job-specific assignments.
              Important! If you do not receive an email from us:
              • First, emails may take up to 15 minutes to send, refresh and check again.
              • Second, check your spam and junk folders for an email from, mark as "Not Spam" since you will receive other emails as well.
              • Third, we will send to whatever email account you indicated on the Apply form - by default, that is the email address you use as your LinkedIn username and it might be different than the one you have already checked.
              • If all else fails, just reset your password by visiting if you already applied using LinkedIn EasyApply. Crossover Job Code: LJ-4404-US-Boston-TechnicalSuppo.028

Keywords: Crossover for Work, Austin , Technical Support Engineer, IgniteTech (Remote) - $60,000/year USD, IT / Software / Systems , Austin, Texas

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