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Lead Technology Business Services Consultant

Company: Wells Fargo
Location: Austin
Posted on: January 16, 2022

Job Description:

About this role:Wells Fargo is seeking a Lead Technology Business Services Consultant...In this role, you will:Lead or participate in managing and supporting the delivery of technology products and services of high profile business unit clients and contribute to large scale solutions planning related to Technology Business ServicesEnsure service quality and cost effectiveness of solutionsReview customer information with the technology team and implement technical initiatives for highly complex projects impacting multiple lines of business or across the enterpriseUnderstand and ensure compliance and risk management requirements for supported area and work with other stakeholders to implement key risk initiativesMake decisions in complex and multifaceted situations requiring solid understanding of managing multiple medium technology development efforts that influence and lead broader work team and drive new initiativesCollaborate and consult with the technology team and more experienced management within Technology Business Services functional area to resolve Information Technology issues and provide customers with best possible solutionsProvide guidance on leveraging new technologyRequired Qualifications:5+ years of Information Technology in support of Business Services experience, or equivalent demonstrated through one or a combination of the following work experience, training, military experience, education7+ years of technology experience3 + years of experience creating and implementing strategic plans and roadmaps at the executive level for enterprise wide business initiatives5+ years of relationship management experience with business and technology partners3+ years of budget management experience2+ years of experience compiling and preparing executive summaries, whitepaper, and presentations for management or senior leadersDesired Qualifications:Experience managing multiple medium technology development efforts within a major line of businessAbility to influence across all organizational levels, particularly senior managementExperience working on a team transitioning from Waterfall to Agile Knowledge of SAFe (Scaled Agile Framework) or exposure to any other scaling principlesStrong, clear and concise written and oral communication skillsAbility to synthesize complex analytical findings into executive level communicationsExperience supporting senior level leaders/executivesAbility to coordinate, lead and facilitate group meetingsDemonstration and presentation facilitation skillsTechnology portfolio or demand management experienceStrong analytical skills with high attention to detail and accuracyAbility to create and clearly articulate the target state including: the execution roadmap, costs, benefits and risksJob Expectations:Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. -In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application. -At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure; provides information security; and enables Wells Fargo global customers to have 24 hours a day, 7 days a week banking access through in-branch, online, ATMs, and other channels.Our mission is to deliver stable, secure, scalable, and innovative services at speeds that delight and satisfy our customers and unleash the skills potential of our employees.Responsible for supporting the following key functions for Customer Data Strategy technology team - -Reporting accomplishments, risk, issues and upcoming activities on a weekly and monthly basis. Including compiling and preparing executive summaries. -Responsible for communication and information flow between business and technology teams.Managing Financial discipline and Vendor relationships. -May provide guidance and direction to teams, in addition to planning and delivering project initiatives.Additional responsibilities may include: -Leading PI Planning and Scrum of Scrum sessions.Lead large programs by providing Technology and Agile leadership.Monitor group financials and resources to identify trends or issues for executive leadership to address along with recommendations. -Work with leadership team to update business and resource plans and conduct periodic review of capacity plans to ensure staffing levels are appropriately aligned to service output.Assures BCP, quality, security and compliance requirements are met for supported area through process controlsCreate and maintain monthly dashboard of Key Performance Indicators for the group.RWF - Please note that "RWF" is an identifier for internal recruiting purposes only and has no connection to the nature or responsibilities of the job. -Benefits -Visit - -for benefits information.All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.Relevant military experience is considered for veterans and transitioning service men and women.Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.We Value DiversityAt Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.Candidates applying to job openings posted in US: -All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Keywords: Wells Fargo, Austin , Lead Technology Business Services Consultant, IT / Software / Systems , Austin, Texas

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