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Senior Technical Writer

Company: Arm
Location: Austin
Posted on: January 15, 2022

Job Description:

Are you a can-do, user-focused information developer who wants to work on ground-breaking technology for the world's leading semiconductor IP company? We have an exciting opportunity for you to join our Technical Communications team working with innovative, brand-new CPU technology! As a Senior Information Developer, you will develop customer-facing content in collaboration with Arm's engineering and marketing teams. You will do this by building networks with product teams and by gaining information from our internal sources and your own investigations. You will also be part of a larger community of information developers working together to create and deliver content for Arm's products, solutions, and tools.
This position is available in Arm's Austin design center which is located in one of the most beautiful parts of Texas. Located in the hill country of Austin, this exceptional design center has delivered leading products from Arm's Cortex - and Neoverse--- processor family. Key Responsibilities

  • Identifying user needs to create, adapt, and improve content based on those needs.
  • Creating user-focused content that helps our customers achieve their goals.
  • Collaborating with your team lead and other information developers to implement the best processes and practices for the technical content you produce.
  • Training, mentoring, and leading junior members of the team.Technical CommunicationsThe Technical Communications team is part of the Sales and Partner Enablement Group. It is responsible for producing and maintaining technical content for all Arm products, including documentation, user assistance, and multimedia. Technical Communications has a strong presence in all of Arm's major design centers. Members of the team come from a variety of backgrounds and range from graduates to highly-experienced writers. The team works with established, well-defined processes and standards. Job RequirementsYou should have a degree or post-graduate qualification in a related area. For example:
    • Computer science, physics, math, or software engineering
    • English or comparative linguistics
    • Technical writingIf you have extensive experience and skills in technical writing or content development, then we'd like to hear from you! Essential Skills and Personal Attributes
      • Experience as a technical writer, with a consistent record of writing for global audiences and strong customer focus.
      • Self-starter and able to work from your own initiative with good judgment and clear decision-making skills.
      • Supportive and encouraging team-mate, who thrives in a collaborative work environment.
      • Flexible and pragmatic with strong problem-solving skills.
      • Creative, dynamic, and insightful.
      • Good knowledge of industry standard tools, with the ability to learn and adapt (such as DITA, HTML, XML, and XSLT).
      • Enjoys learning about new technologies especially around computer architecture, microprocessors, or related technical fields.
        Why work for Arm Austin?As well as a friendly and high-quality working environment, Arm offers a competitive benefits package in Austin including: medical and dental insurance, vision plan, onsite gym, 13 company holidays, 4 weeks of vacation, 401K match up to 6%, and a 20-day sabbatical every four years. At Arm, we are guided by our core beliefs that reflect our rare culture and guide our decisions, defining how we work together to defy ordinary and shape extraordinary Passion for Progress
        • Innovation that enables our ecosystems, Arm and our people to thrive.
        • Work with pace and judgment. Adapt to circumstances.
        • Take risks and be accountable for the decisions you make. Learn from failure.
        • Pursue innovation relentlessly. We, Not I
          • Collaboration first, egos last.
          • Start with long-term value to customers and partners, and work back from there.
          • Collaborate, decide, commit, and bring people with you.
          • Make the most of all the skills and knowledge across Arm; share information with those who need it.
          • Care about the people around you.Be your Brilliant Self
            • Skillful individuality, performance and fulfillment.
            • Be authentic.
            • Seek and embrace differences.
            • Encourage curiosity and challenge.
            • Give people trust and autonomy; show people they can trust you to do brilliant work in pursuit of Arm's goals.With offices around the world, Arm is a diverse organization of dedicated, innovative and highly talented professionals. By enabling a vibrant, inclusive, meritocratic, and open workplace, where all our people can grow and succeed, we encourage our people to share their unique contributions to Arm's success in the global marketplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class

Keywords: Arm, Austin , Senior Technical Writer, IT / Software / Systems , Austin, Texas

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