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IT Manager of Endpoint Engineering

Company: Kendra Scott
Location: Austin
Posted on: November 22, 2021

Job Description:

About Kendra Scott:
We are a fun, talented and driven team dedicated to providing our customers with gorgeous products and a WOW! experience. Family, fashion and philanthropy are at the core of our company and though we move at a very fast pace, we are committed to maintaining a family-oriented work environment and giving back to our community. A passion for great design, dedication to innovation and a strong social media presence are our building blocks for creating a unique and engaging lifestyle brand across all channels, including retail stores, wholesale accounts and e-commerce. Our headquarters are located in the heart of Austin, Texas, and we embrace the unique vibe and energy of our hometown as an inspiration for our brand and company culture.

IT Manager of Endpoint Engineering
We're looking to hire an IT Manager of Endpoint Engineering. This is a technical leadership position for someone who not only is a great team builder, but also knows how to roadmap, define, and implement processes and capabilities in the endpoint configuration & management space. This is a great opportunity for someone looking to make a huge impact at an incredible and growing organization.

Responsibilities :
Define, communicate, and implement the company's endpoint management capability roadmap spanning over 110 stores, home office, and distribution center
Create/enhance/maintain all endpoint management processes and capabilities include Imaging, Patching, Application Packaging, Virtualization, Security, Hardware lifecycle, Technologies, Automation, etc.
Build a strong nimble team capable of executing the roadmap and acting as the final escalation point for complex support issues
Partner heavily with our security team to ensure all processes and technologies are secure and aligned with our security initiatives/roadmaps
Identify opportunities and design creative solutions to automate endpoint configuration and management (e.g. user onboarding/offboarding)
Actively manage vendors along with their technology stacks, costs, and performance to ensure vendors are fully leveraged and meeting expectations
Be a fantastic two-way communicator with partner teams
Lead by example through demonstration of ownership and accountability in everything you do
Be a creative technical problem solver
Qualifications :
3+ years of experience in leadership with infrastructure teams
10+ years of experience with endpoint management technologies and processes including Windows/Mac/iOS in mid to large environments (1000+ users)
Experience building, developing, and mentoring teams
Excellent people skills
Strong communication, including the ability to be influential with stakeholders
A knack for problem solving
Proven success working cross-functionally with security, business, and IT teams
Experience implementing automated processes for endpoint and user account lifecycles
Experience with various endpoint technologies including Windows, Mac OS, iOS, AirWatch, VMware Workspace One, WSUS, SCCM, JAMF, Office 365, Carbon Black, Active Directory
B.S./M.S. in Computer Science or related degree

Keywords: Kendra Scott, Austin , IT Manager of Endpoint Engineering, IT / Software / Systems , Austin, Texas

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