AustinRecruiter Since 2001
the smart solution for Austin jobs

ServiceNow Technical Architect

Company: Crossfuze
Location: Austin
Posted on: February 24, 2021

Job Description:

A ServiceNow Technical Architect provides guidance to our customers related to the processes they are attempting to model and automate in ServiceNow and develops those solutions for the customer's ServiceNow environment. In addition, an Architect will work on developing the Crossfuze product suite and provide mentoring to less senior technical resources.* Provide ServiceNow development assistance to customers including, but not limited to, form configuration, workflow administration, reporting, data imports, custom scripting and third-party software integrations* Coordinate with the Crossfuze Engagement Manager or Customer to understand business requirements and rationale behind changes to existing functionality as well as new functionality to be deployed* Lead functional and process workshops with Customer* Translate business needs into technical requirements* Answer technical and application configuration questions* Advise internal resources and customers on ServiceNow process and development best practices* Create complex technical designs to meet Customer needs* Configure and customize new applications and modules* Implement new functionality for customers while using ServiceNow best practices* Assist in troubleshooting ServiceNow upgrades, patching, and release management * Provide analysis of problems and possible solutions * Produce detailed documentation on all work completed* Lead technical implementation teams including code review for less experienced consultants* Wherever possible, enable the customer's ServiceNow administrator(s) to be self-sufficient.* Conduct technical training and knowledge transfer sessions.* Research systems and/or programs to determine causes of failure or poor operational performance; then define, test, and implement detailed solutions * Other duties as assigned and requestedRequirements* Excellent communication skills and a strong personal commitment to quality service * The ability to work independently and with a team* Ability to work remotely and with remote resources as needed* Ability to work with different personalities with varied skill levels* Ability to understand and implement complex end-user requirements* Ability to effectively organize work across multiple projects* 5+ years of experience implementing, configuring, and customizing ServiceNow* Bachelor's Degree or equivalent work experience* Minimum of 4 years of experience with common web technologies and networking (e.g. XML, HTML, AJAX, CSS, HTTP, TCP/IP, etc.)* Strong understanding of ITIL methodologies, IT architecture, JavaScript and web software design principals* Working experience with IT Service Management processes (Incident, Problem, Change, Release, SLM, Service Catalog) or Specific process area.* Working knowledge of relational databases* Directory service integration experience (Active Directory, LDAP, etc.)* Single Sign-on using various authentication methods (token, SAML 1.1, SAML 2.0)* Web Services integrations (SOAP, REST)* ServiceNow Fundamentals Certification required* ServiceNow Implementation Specialist in two or more applications preferredBenefits* Health Care Plan (Medical, Dental & Vision)* Retirement Plan (401k)* Life Insurance (Basic, Voluntary & AD&D)* Paid Time Off (Vacation, Sick & Public Holidays)* Short Term & Long Term Disability* Training & Development* Work From HomeEqual Employment Opportunity Our organization will not discriminate against or harass any employee or applicant for employment because of race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, marital status, familial status, veteran status, membership or activity in a local human rights commission, status with regard to public assistance or any other legally protected basis, in accordance with applicable law.

Keywords: Crossfuze, Austin , ServiceNow Technical Architect, IT / Software / Systems , Austin, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other IT / Software / Systems Jobs


IT Security Compliance Manager
Description: Committed to performance. Committed to excellence. We are Nutrabolt, a fast-growing nutritional life science company located in beautiful and bustling Austin, TX. Our marquee brands, Cellucor--, C4--, (more...)
Company: Nutrabolt
Location: Austin
Posted on: 03/8/2021

Senior Software Engineer - Octoservices
Description: br Do you want to make software development a delight for the entire world Join us at GitHub We want you to help build and deliver the best end to end software development experience across GitHub. (more...)
Company: GitHub
Location: Austin
Posted on: 03/8/2021

Software Engineer - Android Kernel
Description: Wipro is always hiring for talented engineers like you. Key Skills needed : Android Kernel, Android AOSP, Gstreamer, Android Drivers, Linux kernel, Linux drivers, Android Multimedia, ALSA.We Need 5 (more...)
Company: Wipro Limited
Location: Austin
Posted on: 03/8/2021


Software Engineer (Javascript)
Description: Position: Sr. Javascript DeveloperLocation: Salt Lake City, UT remote option available Term: Full time opportunityPay range: DOERef: SR JVSCRPT
Company: Myriad Genetics
Location: Austin
Posted on: 03/8/2021

Software Engineering Manager
Description: Coder is a remote-first company, with our home base in Austin, TX. Coder is on a mission to build the best products available for developers. We're looking for an Engineering Manager to support our Editor (more...)
Company: Coder Technologies Inc.
Location: Austin
Posted on: 03/8/2021

Senior Software Engineer - Rust
Description: About Us br br At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world's largest networks that powers approximately 25 million (more...)
Company: Cloudflare
Location: Austin
Posted on: 03/8/2021

Senior Software Engineer (Data Science)
Description: About ActivTrakThe sudden rise in new remote work models has triggered an increase in the adoption of collaboration tools, an acceleration of digital transformations, and the need for visibility into (more...)
Company: ActivTrak
Location: Austin
Posted on: 03/8/2021

Software Engineering Manager - Octoservices
Description: br Do you want to make software development a delight for the entire world Join us at GitHub We want you to help build and deliver the best end to end software development experience across GitHub. (more...)
Company: GitHub
Location: Austin
Posted on: 03/8/2021

Robotics Software Engineer
Description: Rizse is developing revolutionary inspection technologies to step the aviation industry into the next generation of safety, efficiency, and consistency. Building proprietary drone platforms, machine learning (more...)
Company: Rizse
Location: Austin
Posted on: 03/8/2021

Mobile Application Software Engineer - Austin, TX
Description: Lutron ElectronicsCity: AustinState: TexasRegion: North AmericaDivision: EngineeringAustin, TX // Coopersburg, PA // Philadelphia, PA br br Lutron is a technology-centric, people driven organization (more...)
Company: Lutron Electronics
Location: Austin
Posted on: 03/8/2021

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Austin RSS job feeds