AustinRecruiter Since 2001
the smart solution for Austin jobs

Sr. ServiceNow Developer

Company: Emergere Technologies
Location: Austin
Posted on: February 23, 2021

Job Description:

Position: Sr. ServiceNow Developer
Location: Austin, TX (Remote until Covid)
Exp: 9+ years POSITION REQUIREMENTS:
Performs analysis, development, administration, maintenance, and support of the IT Service Management (ITSM) tool(s). Plans and analyzes user requirements, system specifications, and processes to develop and automate applications, manage projects, and improve existing systems using ServiceNow. Work involves configuring, implementing, testing, and debugging ServiceNow ticket designs, workflows, automated processes, reports, and dashboards. This position performs consultations and recommends IT customer solutions, provides technical assistance to analyze and support incidents, service requests, changes, and self-service portal through completion. Provides training to staff and customers as requested. ESSENTIAL FUNCTIONS:

  • Creates and analyzes customer and system requirements; makes recommendations and implements enhancements/patches/upgrades, and provides input into design changes, ensuring completeness, quality, and compliance with design and development standards; ensures requirements are addressed
  • Develops and executes configurations; coordinates, plans, and performs unit and system testing, and participates in user acceptance testing; develops and maintains system documentation
  • Performs Service Request Manager duties by utilizing ITSM tools to document and manage service requests; prepares, submits and follows documentation required for a purchase through agency approval processes, ensuring accuracy and timeliness of responses to service requests; compiles and prepares reports for management, as needed; performs consultations, develops and recommends IT customer solutions, and provides technical assistance to analyze and support assigned service requests through completion
  • Identifies and documents systems enhancements.
  • Acts as IT Service Management Subject Matter Expert for purposes of program planning. MINIMUM QUALIFICATIONS:
    • Education: Bachelor's degree in Computer Science or Engineering from an accredited college or university; experience in closely related fields may be substituted for the required education on a year-for-year basis.
    • Experience: 6 years Systems Design, Programming, and Implementation
    • Experience: 2 years AWS, Azure, or Google Cloud Platform Knowledge
    • Experience: 2 years Product Owner in an Agile environment
    • Experience: 2 years Databases, Data Lakes, Data Modeling, and Data Analytics
    • Experience: 5 years Business and Systems Requirements Gathering
    • Experience: 2 years User Story Development
    • Experience: 4 years Advanced Microsoft Office Skills (PowerPoint, Excel, Word)
    • Experience: 2 years Development of Product Roadmaps
    • Knowledge of Information Technology Infrastructure Library (ITIL)
    • Knowledge of modern technologies such as AWS, Azure, or Google cloud platforms
    • Knowledge of the Agile Framework and System Development Lifecycle
    • Skill in planning, organizing, prioritizing, and managing special projects with deadlines, ensuring goals and objectives are met
    • Skill in handling multiple tasks, prioritizing, and meeting deadlines with limited direction
    • Skill in effective oral and written communication, facilitation, and influence
    • Skill in exercising sound judgment and effective decision making
    • Ability to articulate the "big picture" of a solution
    • Ability to understand and explain solutions and issues from both a technical and business point-of-view
    • Ability to guide incremental delivery of a complex modernization initiative
    • Ability to remove roadblocks
    • Ability to be open to contradictory opinions and flexible in thinking
    • Ability to understand and explain solutions and issues from both a technical and business point-of-view
    • Ability to understand and explain solutions and issues from both a technical and business point-of-view
    • Ability to jump into projects and complex environments to make sense of ambiguous details
    • Ability to create and deliver presentations to executives
    • Ability to be organized and responsive
    • Ability to receive and respond positively to constructive feedback
    • Ability to work cooperatively with others in a professional office environment
    • Ability to provide excellent customer service
    • Ability to arrange for personal transportation for business-related travel
    • Ability to work more than 40 hours as needed and in compliance with the FLSA
    • Ability to lift and relocate 30 lbs.
    • Ability to travel (including overnight travel) up to 10% PREFERRED QUALIFICATIONS:
      • Experience developing systems in state government or banking/finance
      • Experience with Jira Apply Online Name * Email * Phone * Joining Date * Male Female How Did You Get To Know The Company? * Newspaper Friend Company Website Others Languages Spoken *

Keywords: Emergere Technologies, Austin , Sr. ServiceNow Developer, IT / Software / Systems , Austin, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other IT / Software / Systems Jobs


Project Developer
Description: Job Overview ABEI ENERGY is an Independent Power Producer IPP which engages in the full management of projects to generate power from renewable resources using photovoltaic, csp, biomass, wind, hydroelectric (more...)
Company: ABEI ENERGY
Location: Austin
Posted on: 03/3/2021

Software Engineer III
Description: Location: Austin, TX Description: Position: Software Engineer IIIEmployment Type: 10 months contract possibility of extension Location: Austin,
Company: The Judge Group, Inc.
Location: Austin
Posted on: 03/3/2021

Senior Software Engineer - Front End
Description: Who We Are: br br Digital Pharmacist offers tools to help pharmacies engage consumers through two-way secure messaging and also provide digital tools to allow everyone to refill medications through (more...)
Company: Digital Pharmacist Inc.
Location: Austin
Posted on: 03/3/2021


Professional Application Designer -Microsoft Dynamics
Description: Job Description:Job SummaryThe Application Developer will utilize best practices to design, customize, integrate, implement, and upgrade customizations associated with Microsoft Dynamics 365 Customer (more...)
Company: Gainwell Technologies
Location: Austin
Posted on: 03/3/2021

Software Engineer
Description: Job Responsibilities Design and develop a software application that runs on an RT Linux for medical robotic applications. Design and develop key technical components to ensure the systems architecture (more...)
Company: Harmonic Bionics, Inc.
Location: Austin
Posted on: 03/3/2021

Senior Android Developer
Description: Location: Remote br Imagine if your programming skills could help infants sleep safe and sound. That is possible at Owlet, where great ideas have a way of becoming great products, services, and customer (more...)
Company: Owlet Baby Care
Location: Austin
Posted on: 03/3/2021

Java Developer
Description: Responsibilities :A day in the life of an Infoscion As part of the Infosys Delivery team, you will work on implementing designs, developing high quality programs and systems, partnering with our clients (more...)
Company: Saransh Inc
Location: Austin
Posted on: 03/3/2021

C# Developer
Description: Syms Strategic Group SSG is seeking a talented C Developer. br br Location: All U.S. based locations may be considered. br br Department: Veterans Affairs br br Type: Full Time br br (more...)
Company: Syms Strategic Group, LLC (SSG)
Location: Austin
Posted on: 03/3/2021

Software Engineer Web/Data
Description: Job Description:Arista Networks is looking for world-class software engineers to join our team to help us design and develop a next-generation, web-based provisioning, monitoring, analytics and visualization (more...)
Company: Arista Networks
Location: Austin
Posted on: 03/3/2021

SAP SD Consultant
Description: Hello,Please find the below JD and let me know your interest with an updated resume.Role: SAP SD ConsultantLocation: Austin, TX, United StatesType: FulltimeJob Description:Overall 9-10
Company: Wipro Limited
Location: Austin
Posted on: 03/3/2021

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Austin RSS job feeds