Senior Director - Technology Labor Sourcing
Company: Visa, Inc.
Location: Austin
Posted on: February 22, 2021
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Job Description:
Global Procurement is part of the Finance organization and manages
Visa's end-to-end sourcing and procurement of goods and services.
Procurement is responsible for partnering with business owners to
lead all strategic sourcing activities globally to ensure optimal
selection of suppliers that deliver best value in price and
quality, while minimizing risk to Visa. Overview--
Reporting to the Vice President of Global Technology Sourcing, the
Senior Director manages a team of Category Leads who support Visa's
Technology organization. This is a management role, with a broad
span of responsibility supporting multiple divisions of the Visa
Technology organization. Year-over-year, this person will oversee
approximately $200M+ in spend across a number of key suppliers,
though the specific focus on this role will be Application
Development and Maintenance suppliers and Application Integrators
(e.g - system integrators, or "S.I.'s"). This role will partner
closely with key stakeholders within Visa's Technology, Product,
Finance and other organizations, including, but not limited to
E/SVP-level leaders globally. In this role, he/she will provide
subject matter expertise, deep market insights and strategic
guidance to the business leaders by understanding their strategy,
initiatives and plans. This person will be expected to deliver
savings of 5-7 percent annually. Responsibilities: This is a
leadership role within Visa's Global Technology Sourcing
organization and the responsibilities range from building
relationships with Technology executives and working with
stakeholders at all levels of the organization to drive strategic
decision, to leading the sourcing business partners to deliver
savings while balancing the risks and regulatory issues from
engaging third parties. Key responsibilities include, but are not
limited to the following: Leadership / Relationship Building ---
This role supports Visa's Technology Labor Sourcing Strategy and
the key stakeholders, both within and outside of Visa IT. ---
Builds strong relationships with Technology business partners to
drive Sourcing engagement. This person can expect direct visibility
to senior technology executives including, but not limited to,
Visa's CTO, Technology Leadership Team members, product and client
executives and more. --- Manage two direct reports, who sit in
Visa's Austin, TX office, with potential for growth within the
team. Set a vision and execution strategy for those team members
and the broader function.-- --- Define and direct performance
objectives and career path/building opportunities for those
associates.-- --- Oversee day-to-day execution of a broad and
highly-engaged profile of commercial and contractual engagements.
--- Influence the Vice President and Chief Procurement Officer, as
well as his/her peers, on best practices, process changes, market
inputs, etc. --- Regularly update executives at all levels of the
company on deal status, category reporting, etc. Provide continuous
written and verbal updates to the business partners, suppliers and
other stakeholders on the status of deal. --- Takes a global view
to ensure that Visa leverages its scale domestically and
internationally. Category Expertise --- Work with Category
teams-members and Visa Technology to establish the Supplier /
Product Strategy for Technology Labor as a category of spend at
Visa. --- Understand the Visa Technology footprint, the long and
short-term strategies and the suppliers within that landscape. ---
Oversees the aligned categories. Understands the supplier impacts
and effectively communicate to Sourcing executives and Technology
stakeholders to inform risk/reward decision-making. --- Actively
engage in Visa's transition to a managed service provider offering
for Technology Labor, with an opportunity to grow into other areas
of the business. --- Perform market analysis to support
recommendations to the Technology teams. --- Drives a sustainable
pipeline of activity and proactively engages Technology Business
Partners to ensure proper runway. --- An understanding of the
regulatory market, as it impacts Visa Technology's Labor strategy
and market approach.-- --- This role will have global reach, high
impact and will be responsible for delivery of several key
program-level initiatives in 2021 and beyond. The preferred
candidate will have deep subject-matter expertise in technical
labor strategies and the delivery of BPO/Managed Service offerings.
Sourcing Capabilities - Commercial & Contract Negotiations ---
Manage escalations. Support the Procurement and Technology teams to
negotiate and drive best-in-class deals for Visa. This role
requires a strategic view and the willingness to execute on the
day-to-day. --- which covers several traditional Procurement
categories, and will include numerous enterprise-level
engagements.-- --- Drive multi-vendor strategies to optimize Visa's
leverage and reduce operational risk. Effectively use RFX events to
support Visa's Technology organization. --- Perform savings
tracking and report realized savings on a continuous base. ---
Negotiates contract terms and conditions as a first line of
defense, in partnership with Visa Legal. --- Take part in quarterly
reporting, monthly All Staff's, and ongoing updates to direct
reports, peers and leaders around the organization.--
Qualifications Basic: 12 years of work experience with a Bachelor's
Degree; 10 years of work experience with an Advanced degree (e.g.
Masters/MBA/JD/MD); or a minimum of 5 years of work experience with
a PhD Preferred: --- 15+ years of experience as a sourcing and/or
procurement professional, preferably with a focus on Technology and
Labor supplier relationships. --- 5+ years of management experience
- this role will have three direct reports, with potential to
grow.-- --- 5+ years of experience assisting in, or leading, the
development and management of category plans or sourcing
strategies. --- Demonstrated exposure to global operating models
and nuances for on/offshore engagements --- Demonstrated
understanding of the Networking space, including the ability to
converse with, and influence, key IT and Procurement executives on
supplier strategy, sales models, market/Visa levers, and financial
modelling. --- Excellent written, oral and presentation skills and
an ability to synthesize complex and technical information into
clear recommendations on course of action. --- Demonstrated
technology agreement negotiation experience. --- Experience
managing technology business users, including excellent
relationship management skills, both in-person and remotely ---
High level of self-motivation and initiative, and ability to
operate as a team player. --- Willingness to offer thought
leadership, to think creatively, and to offer new ways to approach
old problems --- Undergraduate degree required, preferable in
business, economics, computer science or engineering related field;
graduate degree in business, economics or engineering a plus
Additional Information about Interviewing with Visa in Technology
Sourcing In Visa Technology Sourcing, we get technical fast. Our
business partners demand it and we like to support them the right
way! This is a highly technical role, highly engaged role. If you
apply and are granted an interview, you can expect the following:
-- A detailed, onsite skills test, in which you'll be given a
technical problem and will be asked to model it in a spreadsheet
and present an executive-ready communication about it. -- You can
expect to be asked detailed questions about your background: o If
you're a career Software person, expect to be asked about deals you
managed, including the spend, the license metric, your strategy. o
Expect to be asked fundamentals about the technology itself. o
You'll meet with technical business partners as well as Visa
Sourcing execs to assess your sourcing and business acumen. --
Don't let any of the above worry you! We demand a lot of ourselves
and we like to be up front about what we look for on this team. If
you've got the chops, we've got a role for you! Additional
Information All your information will be kept confidential
according to EEO guidelines. This position will be performed in an
office setting. The position will require the incumbent to sit and
stand at a desk, communicate in person and by telephone, frequently
operate standard office equipment, such as telephones and
computers, and reach with hands and arms. This position requires
the incumbent to be available during core business hours This
position requires the incumbent to travel for work 0-10% of the
time, when safe to do so. No Sponsorship or Relocation is available
for this position.
Keywords: Visa, Inc., Austin , Senior Director - Technology Labor Sourcing, IT / Software / Systems , Austin, Texas
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