Corp Technical Advisor
Company: SHI International Corp.
Location: Austin
Posted on: February 22, 2021
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Job Description:
Job SummaryThe Mission: As the largest privately-owned
Commercial IT Solutions Provider, we strive to be the #1 resource
our customers go to when they need advice about their businesses IT
environment - and we help them procure it like a pro - whether they
are one of the largest banking institutions in the world, or a
five-person SaaS company just getting off the ground.The TeamOur
Advanced Services Group has a home base in Austin, where we develop
elite business-to-business IT sales executives and technical
advisors. Consistently ranked in the Top 10 Places to Work in
Austin, culture is not just a buzzword. We are known for our high
energy - a result of our hard working and collaborative nature that
thrives in an extremely relevant, dynamic industry.The RoleThe
Technical Advisor is an extension of the sales team for Data Center
conversations with customers that include server, storage,
networking, virtualization and cloud conversations .The FutureWe
don't hire jobseekers - we hire careerseekers. Outpacing the growth
of our competitors allows us to develop strong, diverse skill sets
and promote from within. Paired with the competitive nature of a
sales organization, hard work and productivity are rewarded early
and often. If growth is important to you, we couldn't agree
more.About UsInnovative Solutions. World Class
Support.Headquartered in Somerset, NJ, SHI International Corp. has
transformed itself from a $1 million "software-only" regional
reseller into a $10 billion+ global provider of technology products
and services. Privately-held and under the guidance of its current
ownership since 1989, SHI has experienced tremendous growth in size
and scope. Its organic growth and over two decades of stability are
a direct result of backing a highly-skilled, tenured sales force
with software volume licensing experts, hardware procurement
specialists and certified IT services professionals.SHI offers
custom IT solutions for every aspect of your environment from
software and hardware procurement to deployment planning,
configuration, data center optimization, mobility and IT asset
management.SHI supports their clients from over 30 offices
throughout the U.S., Canada, the U.K., Germany, France and Hong
Kong. SHI's goal is to foster long-term, mutually-beneficial
relationships with its customers and partners, every day.What SHI
Can Offer* World Class Facility includes on site gyms, restaurants
and community events * Ongoing opportunities for personal and
professional growth and development due to our strong promote from
within philosophy * Work in an up-beat, creative, and fun
environment * Benefits, include medical, vision, dental, 401K, and
flexible spending * Supportive Management and Leadership
Responsibilities* Talk to customers about technology decisions
including server, storage, networking, virtualization and cloud
projects * Have a desire and eagerness to learn to be the lead
technical person - training will be provided but the need for
ongoing self-training a must * Training including whiteboard
presentations to peer group * Customer facing via phone call &
conference call * Provides part # lookup and quote creation for
hardware and software requests * Provides educational assistance to
Sales Teams * Manages requests from Sales to designated SLA's to
ensure proper customer satisfaction/experience is achieved
Qualifications* Passion for technology * Working knowledge of
servers, storage, networking, virtualization and cloud * Ability
and desire to support sales teams across the country * Proactive
mindset. Sales mentality. * Ability and desire to open/close/route
requests at a high velocity and volume * Working knowledge of
Microsoft Excel * Experience in a help-desk role is a plus *
Preferred - Bachelor's Degree (in Management Information Systems
(MIS) or equivalent) #CorpAdditional InformationBase +
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Keywords: SHI International Corp., Austin , Corp Technical Advisor, IT / Software / Systems , Austin, Texas
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