AustinRecruiter Since 2001
the smart solution for Austin jobs

Systems Support Administrator

Company: Kestra Financial
Location: Austin
Posted on: February 21, 2021

Job Description:

This is an exciting role at the Kestra that will afford the successful candidate an opportunity to deliver VIP-level support to internal Kestra employees and leaders in the financial services industry across the country. The System Support Administrator will serve as the primary point of contact to personnel seeking technical assistance and advice across a wide range of systems via phone, email and in-person. The System Support Administrator will be empowered to deliver first class support and creative solutions to facilitate a productive operating environment for all.ESSENTIAL DUTIES AND RESPONSIBILITIES:* Maintain and troubleshoot PC network connectivity in order to provide maximum uptime.* Follow standard Help Desk operating procedures; accurately log all support requests using request tracking platform.* Research and make recommendations for new software, solutions, and hardware as needed.* Setup and test machines for new and / or existing users.* Respond to user hardware and software problems.* Research, download, and test patches, upgrades, and service packs to all hardware and software, under the direction of the supervisor.* Test and document corporate initiatives as assigned by leadership.* Assist with email configuration on mobile devices.* Manage Microsoft 365 email hostingKNOWLEDGE, SKILLS, AND/OR ABILITIES: * General Network structure, design and administration.* Thorough knowledge of Windows Operating System.* Thorough knowledge of Microsoft Office Suite.* Enterprise level Antivirus experience.* Enterprise level VPN experience. * Experience with multiple technologies including operating systems, wireless networks, security software, imaging software, and databases.* Experience with PC hardware build and troubleshooting.* Familiarity with mobile devices (smartphones/tablets).* Strong customer service orientation.* Proven communications and interpersonal skills both via email and telephone* Good attitude and a desire to help others.* Thorough problem solving skills.* Ability to perform at a high level in a fast-paced environment.* Ability to train new individuals, transfer knowledge, and assume new responsibilities. SUPERVISORY RESPONSIBILITIES: NoneEDUCATION AND/OR EXPERIENCE: * Bachelor's degree preferred* Active Directory management (2+ years)* Microsoft Deployment Tool imaging console (2+ years)* Hardware knowledge for Dell workstations/laptops (2+ years)* File manipulation, shared files/folders networking (2+ years)* Experience supporting both Microsoft and Mac operating systems (2+ years)* Experience with Microsoft Office Macros (creation and installation)* Or equivalent certifications/educationCERTIFICATES, LICENSES, REGISTRATION: * Applicable CompTIA/Microsoft certifications is a plusBENEFITS: A brand new state of the art building in Southwest Austin with a basketball court, volleyball court, baseball field, walking trails, unlimited coffee, tea and sparkling water.Full health, vision, dental. 401(k) plans along with a host of voluntary plans such as car insurance, legal services and more.DISCLOSURE:By applying to a job at Kestra Financial, Inc., you are agreeing to the following statements:* You acknowledge that Kestra Financial, Inc. is an "at-will" employer and if you are hired, you will have the right to resign from your employment at any time, with or without notice, and Kestra would have the right to modify or terminate your employment at any time, with or without cause, and with or without notice.* You acknowledge that if hired, Kestra Financial, Inc. may, in its discretion, obtain and use background information concerning your credit, character, general reputation, personal characteristics, work habits, performance and experience for evaluation for your potential employment.* You acknowledge that Kestra Financial, Inc. will require you to complete a Profile XT assessment during the application process before interviewing with Kestra. You will receive additional information on this assessment further in the application process.Powered by JazzHRBc3I9Eed2t

Keywords: Kestra Financial, Austin , Systems Support Administrator, IT / Software / Systems , Austin, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other IT / Software / Systems Jobs

Sr. Software Engineer (.NET)
Description: job summary:As a Senior Software Engineer you will be a technical leader in a collaborative team environment that encourages you to perform at your best, while contributing to the engineering efforts (more...)
Company: Randstad Corporate Services
Location: Austin
Posted on: 03/4/2021

Senior Biomedical Software Developer
Description: The senior biomedical software engineer will design and build applications using Advanced Scanner's 3d scan technology for clinical use. This includes 2d image acquisition and processing, 3d image reconstruction, (more...)
Company: Advanced Scanners
Location: Austin
Posted on: 03/4/2021

Technical Solutions Architect
Description: Enterprise Architect / Solutions ArchitectJob Overview:Sansotti is a growing IT consultancy offering 100 remote work, health benefits, flexible hours, and a positive, upbeat team culture. Find out more (more...)
Company: Sansotti Technologies
Location: Austin
Posted on: 03/4/2021

Software Engineer - Platform
Description: Job Overview About the Role Local Delivery Drivers are responsible for delivering our products to small and large retailers on a set route. They will manually unload their trucks using a hand dolly, (more...)
Company: GitHub
Location: Austin
Posted on: 03/4/2021

Sr Engineer Software Quality
Description: MAIN PURPOSE OF ROLE This position is responsible for executing and maintaining software quality engineering methodologies and providing quality engineering support for software utilized throughout the (more...)
Company: Horizontal Talent
Location: Austin
Posted on: 03/4/2021

Senior Front- End Software Developer
Description: At Bypass now Fiserv , we are revolutionizing the way WE experience food. Have a favorite sports team Stop to get coffee in the morning Love frozen yogurt You may have used our products and software (more...)
Company: Fiserv
Location: Austin
Posted on: 03/4/2021

Lead Front-End Developer - React.js, Mentoring, Agile
Description: No sponsorship available. No third-party candidates.As a leader in America's healthcare IT industry, our client has taken an active role in transforming the way people access high-quality medical care. (more...)
Company: Technology Navigators
Location: Austin
Posted on: 03/4/2021

Mechanic/Field Service Tech
Description: This is a tremendous opportunity to join a fast-growing company as a key member of our Bee Cave team. The ideal candidate will have a deep understanding of diesel, hydraulic and electrical systems,
Company: Rent Equip
Location: Leander
Posted on: 03/4/2021

Talroo: Software Architect (Driftwood)
Description: Software ArchitectAustin, TXAbout TalrooWe are honored to be recognized as a multi-award winning organization. Talroo has been consistently recognized as a Top Workplace and a Best Place to Work in Austin. (more...)
Company: Talroo
Location: Driftwood
Posted on: 03/4/2021

Technical Software Support Engineer (Web Applications)
Description: Brinqa is looking for a technical support engineer to join our team. In this role you will work as part of a small, dynamic and fast moving customer support team to deliver quality resolutions to our (more...)
Company: Brinqa
Location: Austin
Posted on: 03/4/2021

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Austin RSS job feeds