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Technical Support

Company: Apex Systems
Location: Austin
Posted on: August 2, 2020

Job Description:

To apply email a Word format resume to Adam at acadenheadapexsystems.com Thank you! Title Technical Support L1-L2 Location North Central Austin, TX Contract 18 mo. contract with Extension or Conversion Shift 7-330- no weekends, nights, or holidays Pay Rate 20-25HR Negotiable and Dependent on Experience Job SummaryDescription Responsible for helpdesk andor desktop support for Client systems. Experience with 1st andor 2nd level support. Strong customer service skills, strong people and interpersonal skills. Must have strong verbal and written communication skills. Required Skills Friendly presence and helpful attitude good interpersonal skills and ability to work well with others. Working knowledge of PC technical support, systems administration, networking, and Windows desktopserver operating systems. Excellent oral and written communication skills. Ability to provide technical support over the phone, demonstrated appropriate phone skills and maintains a professional demeanor. Good problem solving skills, along with the ability to properly document and share knowledge. Ability to handle constantly changing flow of traffic, remain productive during slow times and be able to multitask effectively during busy times. Exercise patience and professionalism during stressful situations. CompTIA, Cisco, Microsoft or KCS certification a plus. EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservicesapexsystemsinc.com or 844-463-6178.SDL2017

Keywords: Apex Systems, Austin , Technical Support, IT / Software / Systems , Austin, Texas

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