Busser $10/hr + great tips & benefits!
Company: Corner Restaurant & Bar
Posted on: August 5, 2022
The Busperson ensures that all tables are clean, and properly
set. The Busperson maintains the cleanliness of the restaurant and
works with servers to ensure excellent guest service.
Responsibilities: Provide the highest quality of service to the
guest at all times and anticipate and exceed guest expectations.
Know and live the mission and the White Lodging/brand basics.
Understand Hotel Improvement Plan. Complete assigned set-up, side
work and closing duties. Ensure all tables are clean and properly
set within the shortest amount of time possible. When dealing with
guests, utilize proper hotel-specific scripting. Check cleanliness
of bus stand from previous shift and notify manager of any
problems. Set up the bus stand, restock and prepare bus stand for
shift change and/or close. Check high chairs and booster seats for
cleanliness and clean as necessary. Empty trash and spot sweep the
restaurant and bar floor. Bus tables according to standard
procedures. Pre-bus tables in accordance with SOP. Follow sequence
of service and utilize hotel specific scripting. Remove dishes to
dish room and break down trays as necessary. Handle all dishes and
glassware carefully. Fill and refill water glasses when needed and
serve bread, butter and condiment tray. Check floor periodically
and pick up or clean litter. Ensure that side stands are adequately
stocked and equipment is clean. Carefully and properly stack heavy
trays. Maintain a clean work area in accordance with hotel
standards. Clean service stations, including mopping floors and
filling ice bins. Complete daily and weekly cleaning schedule.
Continually remove dirty glasses, empty dinner dishes and used
silverware from guest table. Use proper cleaning cloth to wipe
tables. Refill salt and pepper shakers, candle cartridges and sugar
caddy. Perform food runs as needed. Complete checklist at the
completion of each shift. Always answer the telephone in three
rings with a smile and answer questions accordingly or transfer as
needed. Attend work on time as scheduled and adhere to attendance
policy. Participate in daily preshift. Report unsafe conditions and
suspicious activity to Loss Prevention/Management. Utilize Service
Recovery/Defect Tracking processes. Ensure security and
confidentiality of all guest and hotel information and materials.
Practice energy conservation. Notify manager/AYS of maintenance
issues. Practice safety standards at all times and keep the
property safe for guests and fellow associates. Use wet floor signs
as required. Utilize personal protective equipment. Claim all tips
in ADP and on weekly tip sheet. Submit weekly tip sheet to manager
by end of pay week. Must complete Service Training Manual and be
certified/validated within 30 days of department orientation. Must
pass certification quiz/test for position. Wear proper uniform,
including nametag at all times in accordance with the Standards of
Appearance. Communicate properly and effectively with the guest,
associates and managers. Effectively respond to guest complaints.
Promote teamwork and associate morale Maintain knowledge of hotel
property, hotel staff, hotel services, hotel service hours of
operation and hotel surroundings (i.e. mall, restaurants). Adhere
to all work rules, procedures and policies established by the
company. This includes, but is not limited to those contained in
the Associate Orientation Handbook and the red Emergency Response
Procedures Manual. Have a thorough knowledge of emergency
procedures. Complete Chemical Training and Blood borne Pathogen
Training. Follow proper key control procedures. Assist Servers,
Host/Hostess, Room Service and Bartenders as needed. Perform other
duties as assigned.
Keywords: Corner Restaurant & Bar, Austin , Busser $10/hr + great tips & benefits!, Human Resources , Austin, Texas
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