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Food & Beverage Supervisor

Company: Delaware North
Location: Austin
Posted on: October 13, 2019

Job Description:

ResponsibilitiesWage: Will be based on prior experience--Assists management with the efficient operation of the restaurant/club, in accordance with the Company---s Service Standards and applicable Operational Standards.ESSENTIAL FUNCTIONS:* Supervises the activities of all associates assigned to floor; ensures that breaks occur in a timely manner* Trains new and existing associates, under the direction of management* Handles disciplinary matters and ensures quality employee performance* Enforces and adheres to all unit and company alcohol service policies and procedures.* Ensures quality, accuracy, and timely delivery of food and beverage orders* Assists associates with service and/or billing issues* Verifies proper set-up, service, and cleaning of assigned area throughout shift/event* Visits with guests to ensure satisfaction; promptly communicates any opportunities to management* Analyzes and resolves all problems with employees, guests, client and the operation, with the assistance of management.* Performs opening and closing procedures* Ensures that all equipment is set up properly and operating efficiently and accurately.* Verifies all paperwork is complete and turned in at conclusion of shift/event* Ensures all workstations, storerooms, bar, host stand, decks and dinning areas remain clean, sanitized, safe and sufficiently stocked.* Maintains cleanliness and safety standards throughout the restaurant; follows and upholds all health codes and sanitation regulations* Completes daily point-of-sale reports as requested by management* Adheres to and enforces inventory and labor control measures; performs inventory counts as requested* Performs other duties as assignedNON-ESSENTIAL FUNCTIONS:* Assists management with the daily cash procedures and operations* Assists in the timely payment of product invoices.* Assists in the ordering of bar product, rentals for events, and other products needed for the operation.* Assists with catered events as directed.KNOWLEDGE, SKILLS & ABILITIES:* Ability to complete required pre-employment sanitation and alcohol service training* Knowledgeable in the operation of a high volume sit-down restaurant with high service standards.* Possess basic knowledge of bar operations and standard drink recipes and alcohol brand names.* Basic math skills; ability to accurately total guest checks, account for cash and inventory.* Strong verbal and written communication skills --- ability to communicate with staff and to prepare written reports* Strong time management and organizational skills; ability to direct the work activities of several associates simultaneously and plan ahead.* Highly motivated, ability to take initiative.* Team-oriented; ability to work effectively with others* Ability to work in fast-paced environmentPHYSICAL REQUIREMENTS:* Ability to remain on feet for entire length of shift* Constant standing, walking, bending, reaching and repetitive motions.* Ability to maneuver between tables and around corners.* Ability to lift, balance and move large food trays, weighing up to 35 lbs.* Visual acuity and hearing sufficient to take orders and prepare bills.ENVIRONMENTAL WORKING CONDITIONS:* Majority of time spent alternating between indoor, climate-controlled environment of restaurant and temperature fluctuations of warehouse and kitchen.* May also be exposed to partially sheltered outdoor environment subject to climate fluctuations.A TSA background check and drug screening will be conducted.Delaware North is an Equal Opportunity Employer.--

Company Description:

Delaware North is one of the largest privately held hospitality companies in the world. Founded in 1915, Delaware North has global operations at high-profile sports and entertainment venues, national and state parks, destination resorts and restaurants and airports. With approximately $3 billion in annual revenue, the company---s 55,000 employee associates are dedicated to creating special experiences one guest at a time in serving more than a half-billion guests annually. Learn more about Delaware North, a global leader in hospitality and food service, at www.DelawareNorth.com.

Keywords: Delaware North, Austin , Food & Beverage Supervisor, Hospitality & Tourism , Austin, Texas

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