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Call Center / Customer Service (78729) Temp to Hire / Part Time

Company: Kelly Services
Location: Austin
Posted on: August 19, 2019

Job Description:

Job Description

Part Time Call Center CSR, North Austin 78729 (Parmer & Tamayo), $16 per hour. Location is not on a bus route.

o Planned shift: Part-Time role starting between 9am and 10:30am.

Next steps:



  • Click to apply: https://sforce.co/2LsAioX
  • Send updated resume to Stephanie.Corona@KellyServices.com
  • Call 512-372-4413 extension 219 to discuss why you are a great fit for this position.


    o High volume inbound call center. May take 20-30 calls a day.

    o Greets customers in a courteous, friendly and professional manner. Actively listens to caller to assess and clarify service needs.

    o Resolves customer service issues by processing transactions within scope or engaging other corporate resources as required. Documents all customer inquiries and issues using Customer Relationship Management application.



    Requirements

    o 1 year high volume inbound Contact Center experience or at least 3 years in customer service role

    o PC knowledge of Microsoft Office including Word, Excel and Outlook.

    o Written and verbal English language skills required.

    o Additional language skills of Spanish and/or French an asset.

    o Ability to multitask and thrive in a fast-paced team environment.

    o Ability to work independently and efficiently to meet deadlines and goals.

    o A detail orientation and ability to work in an environment of ambiguity.



    Highlights

    Next steps:



    • Click to apply: https://sforce.co/2LsAioX
    • Send updated resume to Stephanie.Corona@KellyServices.com
    • Call 512-372-4413 extension 219 to discuss why you are a great fit for this position.


      The pay and conditions, even for a contractor is much better than most call centers in town and if they're converted the benefits are great. We have a monthly fun calendar of events and regularly provide extra breaks and paid time off for good performance, for people that win at games or just randomly. Contractors are included in this.

      This is a customer service role; not at all technical. Punctuality and excellent attendance are imperative to being successful in this role.

      This is an immediate-fill, temporary to permanent position! Only candidates with related and recent experience as Customer Service / Customer Care / Customer Solutions will be contacted for an interview. This is a high-level customer service and administrative role, computer proficiency is a MUST.

      For immediate consideration, please e-mail resume to Stephanie.Corona@KellyServices.com and follow up with a call to 512-372-4413 extension 219

      Why Kelly--?At Kelly

      Services--, we work with the best. Our clients include 95 of the Fortune

      100--- companies, and more than 70,000 hiring managers rely on Kelly annually to access

      the best talent to drive their business forward. If you only make one career connection today, connect

      with Kelly.About

      Kelly Services--As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people

      around the world and have a role in connecting thousands more with work through our global network of

      talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter.

      Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,

      Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is

      committed to employing a diverse workforce. Equal Employment Opportunity

      is The Law.

Keywords: Kelly Services, Austin , Call Center / Customer Service (78729) Temp to Hire / Part Time, Hospitality & Tourism , Austin, Texas

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